Customer Ratings & Reviews

I would not have purchased my BISSELL floor cleaner without insurance. This is my 3rd machine. The two previous machines were not a BISSELL. Thank you Best Buy for offering this service.

Geeksquad is the best coverage money can buy. Never had any issues with them in all my purchases if I ever needed to repair or replace an item.

The geek squad had help me solve and fix the problem I had with my item

Great service very professional my firts vaccum great and then ayo working and they give me another one

I buy the on only a few devices. I buy them for my vacuum robots with dog poop a potential issue. I did have to use it for my last robot as it simply stopped responding/ working about a week before the protection expired. They replaced it immediately with no questions asked. Totally worth it for devices at risk.

Awesome. Highly recommend u can’t go wrong love it

have used it and glad I bought it. If I hadn't, I would not been able to return item.

I like The display allows me to see the battery usage, allowing me to better plan my cleaning time. Very good!

Geek squad is a peace of mind, with the extended warranty it validated the quality of the product. I have had items to wear out or stop working and have always been fortunate enough to have the product replacement

Never leave without purchasing a protection plan. They really come in handy whenever there’s an issue with your product. Easy to exchange and coverage is great.

I always buy extra protection just in case when things doesn't go well on any appliances big and small. Though there are times, the item breaks when the warranty already expired. Just wondering why it's always like that.

Whenever you purchase any electronics you must purchase the geek squad protection. Don’t lose out! Electronics do wear and tear and eventually break. You want to have the device converted.

I was pleasantly surprised By the efficiency of the process start go finish of converting an underperforming product to a household cleaning Champ

The geek squad is all about service. They put the customer first and that is why I always come back.

I always buy extra protection for all of my Best Buy purchases because I know I can count on the Geek Squad to fix any problems that may come up. They are 100% reliable and always very nice!

Always nice to have this for any accidental breaks. Doesn’t cost an arm and a leg so if you’re paying $200+ for something why wouldn’t you add this on?

Geek squad is very helpful in making sure if my product fails, they assist in repairing or replacing.

Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

I would rather use the Best Buy Geek Squad Protection then any other plans. Best buy is so easy to deal with and they cover everything and do all the work as far as sending it off and dealing with the manufacturer.

I got a great customer service the agent that helped me was nice and very helpful