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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 3,668 reviews
  • Rated 5 out of 5 stars

    Geek squad warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but the price was right and the extra piece of mind makes it worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it, they make it so easy. Just take it right back if there are any issues and they’ll swap it right out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always adding protection. Few times it helped with replacing items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any expensive purchase! Easy hassle free repair on an item that was over $2000. A quick repair was setup and the item was repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great policy. We always buy the replacement policy for most of our electronica items we purchased from Best Buy. Best Buy is great about replacing the item. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum did its job , it work amazingly on the furniture and getting the stains .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for other robot. Feel confident in the service Geek Squad provides. Buy all my electronics ect from Best Buy. Always been fair when had issue. No hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson pet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always been the best vacuum. I had my last one for over 6 years before I decided to buy a new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well - straight to the point - no did u kick it yourself and it broke or did u slam it - just say it don’t work and no problem we got you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, loved the product. Good for busy people that don’t have time to clean everyday

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad is always helpful

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Keep sqaud protection plan is worth it in my opinion. Akways very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are a must for my household. With the changes Best Buy has made in their plans it’s time to look into memberships vs. plans per item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always so friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live the protection plans from bestbuy. Always so friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Accidental Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for the 5-Year Accidental Geek Squad Protection. With this Bust Buy keeps me coming back since for a low fee I can be worry free for several years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad keep their promises

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guarantee contracts are exceptional when comparing with others

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This item was really good. I recommend everyone buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good idea to purchase this insurance plan for your items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your stuff!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t own this protection plan, you are basically “risking it for the biscuit”. I’ve covered no matter what my dog, newborn son, or wife throws that this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite cleaning tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product It is very powerful and light is my favorite vacuum cleaner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, but sometimes it loses its internet connection

    I would recommend this to a friend