Customer Ratings & Reviews

Always Work good any problem easy exchange or return during covered plan without Any question.

We have had issues with a few if the products purchased from Best Buy, but never have we had an issue with the customer service. I will continue to shop here.

Must get this Everytime. Especially if you're buying something expensive. You want to be at ease with getting it serviced or replaced if needed.

Whenever I purchase something, I always put a protection plan on the item. It gives me a piece of mind if something goes wrong with it. I trust the Geek Squad Protection plans.

Great value for expensive items. Great value for expensive items

My original purchase from the last year kept having issues intermittently. It was frustrating but the person working for Geek Squad identified the issue and replaced my item!

The store rep recommended I get the three year product plan. She was extremely helpful!

Always feel it’s best on an item that seems like there might be a problem with down the road. That’s actually why I purchased this from BB. It gives me peace of mind.

Highly recommend you purchase it. Worth the expense on high end items.

Easy to handle exchange when my item stopped work. As sime as a quick check and order my new device. I absolutely repurchased the protection. Totally worth it!

Long protection plan, for a reasonable price. Must have for electronics

I always buy these. Protect your products don’t rely on the manufactured to take care of your needs especially in a proper amount of time.

Even a Dyson vacuum falls apart. Took mine in and they allowed me to replace it.

The plan is kind of pricey. But it protects it for 5 years . So well see how it goes.

I love their insurance, anytime something its wrong with my product its fixed right away.

The agents help with my technical problems on computer as well as iPad. Diagnosed problem with dishwasher and fixed.. Great service for a retired person.

Never know what will happen. Electronics need warranties and insurance. Best Buy has both for a very cheap price would recommend purchasing for any expensive or not expensive item.

I am no expert with electronics so its nice to have someone to go to that is.

Love their warranty. Hassle free returns if anything goes wrong.

super cleaner, it doesn't leave anything behind I love it