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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3668 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,668 reviews
  • Rated 5 out of 5 stars

    Thuy lam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This insurance program is very good, convenient and highly effective

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sqaud always came through for us and any issues we might have had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection plan is very good to have it.so we dont have worry about the mantance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum but geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good vacuum cleaner until it doesn’t suck anymore. I had a coverage so they accepted my vacuum and gave full refund via store credit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacement Plan Is The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the replacement plans from Geek Squad. They make so much easier then having to deal with the manufacture and the typically replace it with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for keep save your products I have an I never lost my money because all the time I half any problem is easy just go on the agent can fix the problem for me

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how well it cleans i will say wish it had more capacity for dirty water before it needs to be dumped. Otherwise great product with good results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank goodness I purchased this it saved me from having junk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One the longest and worth it warranties around, great options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always skeptical about warranties but this one did what is was suppose to. They gave us the money back that we paid for unit and were able to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this protection plan with everything I get. It’s so worth it. Best Buy has great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great easy to clean not too heavy if you can spend the money i would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't forget your protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are Angels behind Bedt Buy products! They are very knowledgeable. It is AKWAYS a great idea to purchase GS protevtion plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when I need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty people if you want to keep what you buy for a long time. It’s worth it every time. Nothing lasts like it did and it has paid off for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and easy to use with great suction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing and great battery life. The auto adjusting speed is great. The other accessories are perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it is very necessary to have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent option to have it in case it breaks down so you don't have any problem getting it fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision me and my wife ever made is always letting geek to take care of my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for our vacuum. Don’t need to worry about much as Best Buy will either repair or replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent mop/vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to help with 2 toddlers and the never ending mess. So far it has worked well, but recently it stop sucking up all the water leaving a wet film in the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guard your purchases with and extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a $279 steamer and decided to get an extended warranty. I have always had excellent service with Geek Squad Extended Warranties.

    I would recommend this to a friend