Customer Ratings & Reviews

Great back up and service by phone and in the store.

Great back up and service by phone and in the store.

Always used the protection, as items always break.

Geek squad is the best at what they do. I love geek squad

Awesome vacuum a little noisy but gets the job done

good...the.best.recomend .the best................

this thing is great until it isn't. the dustbin does not seat properly, hair and dirt start building up between the vacuum and dustbin and the empty cycle doesn't clear it. within 2 days it is so clogged that it doesn't actually vacuum anymore. geek squad is useless, they got it 2 days ago and sent it back because they "cant replicate the issue" I'm going to send it back until the shipping charges make it more profitable for them to actually fix it or send me a new one.

Best product in the market you will not regret trust me

Always have your geek squad protection, when you need it comes through..

I haven’t tried it yet. I’ll edit my review when I do.

I usually purchase extended warranties for expensive electronics but geek squad is changing its policy and it’s not as easy to exchange. Also during covid I wasn’t able to return because my expiration date was 7 days out and they didn’t give a grace period .but that could be at store mgr discretion.

good to relax and spend a wonderful time playing with it.

The people in the store confirm the problem and help me

The agents are very knowledgeable and helpful!!!!!

The vacuum was very nice and cleaned. I will recommend people to buy it. Mostly that it is not that expensive.

Nice to have the protection if it ever malfunctions.

this service verry verry good take care customers faste

It always great to go through no back in forth. They change it out no problem. Bring in go customer service in and out.

Good product loved it Very clean my house bery smooth and it has many option to clean

Love knowing my purchases are protected. Often well worth the investment. Customer service could be improved but sufficient.