Customer Ratings & Reviews

Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

[Employee of bestbuy] Great value product, and poses most likely as best bang for buck on market

haven’t used it yet, but the price of this compared to a replacement is worth it. Especially the length of time offered.

I always purchase this protection plan when it’s available on items. I’ve had to use it a couple times and I must say it such an easy processes to return my damaged item and receive my new one. Buy it! You won’t regret it!

Always nice to have this for any accidental breaks. Doesn’t cost an arm and a leg so if you’re paying $200+ for something why wouldn’t you add this on?

This is my second purchase of one of these plans after a fully satisfied use of my last one. Highly recommend!

Work fine but it should get wired option. So far never give any problems

Had to use the warranty for a vacuum that died. It was an easy process. Simply grab another and leave. Always get the warranty!!

I was pleasantly surprised By the efficiency of the process start go finish of converting an underperforming product to a household cleaning Champ

The protection plan is definitely worth the price peace of mind for a year or more.

I bought the vacumm cleaner so i had to protect it because the last vacumm i got , stop working after a month.

I got it in case anything happens to the product. It gives me a peace of mind knowing it is covered with a warranty. I know Best Buy warranty is good to have, knowing it will be repaired or replaced.

Works excellent. Easy to clean as well. Battery has lasted over the years.

I always get the geek squad warranty on my vacuums...they always give me a new vacuum if it goes bad.

Totally worth it. We had a dyson stick vacuum which stopped charging after 2 years, and best buy replaced it for us with a new one right away. The warranry paid for itself! Thank you guys for your awesome service

I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!

I Would recommend this to anyone. It was a lifesaver when the cord got severed on my brand new vacuum cleaner. Best Buy was very helpful and it was easy to return the old vacuum cleaner for a new one.

I think that this guarantee is very interesting and important, it is good to have this service from this store. For edo I prefer a thousand times to buy here.

[Employee of bestbuy] Process was easy to get my new product. Took about one minute at the geek squad

Overall, very easy get product checked out and replace if needed