Customer Ratings & Reviews

Decent price for protection, I know that I will not have to pay out of pocket for a vac for 3 years. things break quicker than ever now

My experience with getting. Replacement device was awesome! They sent my device out, I recieved update I could get a new device and I went into the store and got a gift card for equal value issued. I was able to purchase my same device model and the geek squad on my new device. Normally they say you can put it towards whatever or a newer model but I thought it was the best value getting the same and a new geek squad plan.

Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

Super helpful when trying to return or replace items that no longer work.

Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

Best Buy backs up everything they say about their warranties even if they have to replace your item it’s the best

Absolutely incredible!I had low expectations due to previous models and other brands but this far exceeded my expectations! I never get over the self clean! The suction is great, and it is worth every penny!

So it took it about a week to get going! At 1st she would get lost and never find the dock and seemed to be getting stuck everywhere! Also we couldn’t get her connected to the internet until we had a friend tell us your wifi name cannot have a dash in it! Once we got connected to the internet it’s been smooth sailing! I love having a set timer for cleaning each day & it picks up so much. I never thought I would love something more than my dyson!

Have had to use in the past, great support. Worth the money.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

I will never buy another Best Buy product again without including the Geek Squad warranty service! I purchased a $350 Tineco floor cleaning machine in 2020 and in 2022, after heavy but normal use, a small part broke inside the water tank. We took it to Best Buy expecting to have them ship it off for repairs and instead walked out with a gift card for our full purchase price, including the cost for the warranty service, so that we could buy a brand new replacement! Beyond impressed with our Geek Squad experience!

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

Geek Squad's warranty policy is absolutely worth every penny. Their commitment to customer satisfaction is unmatched, as they provide a hassle-free replacement service if your product cannot be fixed. With prompt and efficient support, Geek Squad ensures a seamless experience for their customers. Their comprehensive coverage for a wide range of products makes them the go-to choice for reliable warranty protection. I highly recommend Geek Squad for their exceptional warranty policy.

Great value! Tell all my friends and family to buy with a service plans

Great awesome service from Geek Squad always available.

It is an intelligent commode if you want to save time and effort in housework, easy maintenance and very useful for people who have pets since it has a very powerful machine that allows you to keep the entire home clean. Super easy to use, light you can use it in every corner of your house or car it does not require a lot of space in your home and it is an essential tool to keep your home clean in less time and so you have time to use it in other activities, it has separate tools that you can very easily attach to your device and be able to use it to clean any area of ​​the home

I really enjoy this Dyson stick. I could never imagaine going bafk to a traditional vacuum. Great attachments and it can get very powerful. I went to this one from the V11 but I cant really see the difference versus the attachments. The price is a lot more and i csnt justify it. Maybe if i had hard wood floors then it would be. However, I really do wnjoy it and im sure you will as well.

Bought the extra protection for the Dyson great buy!!!

I usually purchase Geek Squad coverage for myself and loved ones. Why? Because I, the purchaser of both the product and coverage, get peace of mind for very little outlay. I had to use my coverage a few times and each of those times I received a new vacuum, cell phones, keyboard and all-in-one remote control because each of those items had failed. Of course I immediately bought a warranty on the new items and once again I had (and gave) peace of mind.