Customer Ratings & Reviews

Love it! Does everything needed, the battery life is up to par, no complaints, Geek squad keeps everything in order

There's nothing to review. It's a protection plan. I guess if I really had to say something about it is that if my Dyson vacuum breaks within the next 3 years, I have this protection which means BB replaces it for nothing or gives me another one or something similar of equal or lesser value. No need to return the box or a receipt. Just give them the broken down piece of plastic and get a new one. It's worth the $69 I spent on it. At least I think that's what it cost me...

I will never buy another kind vacuum! This thing has the power and the suction i've never seen! Pick up my dog hair no problem. Love this thing!

Best purchase you can make when purchasing an appliance! I recently had a Shark vacuum die on me and took it in to have it serviced in-store, they were unable to repair it as it's a model that shark no longer makes so I was refunded the full amount I had paid. It was a quick and easy, no hassle experience. I'll keep making future appliance purchases through Best Buy as long as they keep up the great customer service.

I have always used the geek squad protection on all my purchases no Hassell ever if you need a full replacement they will pay you out the time of the warrenty you didnt use and you get a new warranty on the replacement.

Cleans really good!!! My rug was dry very quickly. Looks like new again!! Easy to assemble and very easy to use! Highly recommend it!!

I specifically go to BEST BUY when making big purchases because of GEEK SQUAD. The Geek Squad protection/service is the best out there. Do not get me started on Target's protection/service. With Geek Squad I have peace of mind! They don't just want to take your money!

Geek Squad consistently delivers exceptional service with their expertise, reliability, and professionalism. Their commitment to solving technical issues efficiently and effectively makes them invaluable in today’s tech-driven world.

I haven't had to use it just yet, but GeekSquad is always great to work with!

Great no question asked so easily to do warranty of my old vacuum

Always available and quality is best. Every electronic has issues and Best Buy always stands by what hey sell

We owned the provious generation without the laser. Ours broke, and we got this one. It is night and day difference. Laser highlights all the dirt, dust, and dog hair so you dont miss a thing. The sucktion power has definitely increased as well. Highly recommend!

Very easy to use!! Extremely accomodating!!!! Friendly

We have a tri-level home with an open floor plan. Having 4 kids and pets, I was constantly struggling to keep up with the crumbs, spills and dirt tracked in. Heaven has been a lifesaver. No more plugging and unplugging from room to room and winding up the cord to go upstairs and down. I just grab and go. They even use it in the car. It works great. We did have a good clogged up and it started making a very loud noise but it was pretty easy to remedy. Overall on. Very satisfied

Excellent service. Worth it for the peace of mind w finicky electronics! Geek squad has always been helpful and made servicing and exchanges easy!

Make Sure to always ante up on the protection plan max years as possible. Ive been purchasing both for year's. So lets do the Math. In the lat 18 years, Ive had a toral of 6 Vacuums at $169 per unit in addition to the protection plan at the price of $38 equals up to $207. So consumers listen, a spent a grand total of $435 for Vacuum usage for my residence in the last 18 years. Its the Best Buy that money can buy!

Great vacuum . Does everything needed and more. Won’t be disappointed. Geek squad is the best. Always takes care of my issue. Worth getting

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

Purchased the Best Buy Geek Squad protection for our Dyson V10 after Dyson was having a several month delay in replacing the part within the year’s warranty timeframe. It was easy enough to bring the product in to Best Buy and do an even exchange since our product part died on us within a short 2 month window. Hoping that if a replacement is needed in the future the exchange process will be as simple with the Best Buy Geek Squad Protection.

Excellent service when I request the warranty or assistance.