Customer Ratings & Reviews

Waste of money , I do not recommend geek squad services.

It’s not that great and I can’t return it I’ve only had it for five months and that sucks.

they would extend the existing support agreement. even told me best to just use the Hoover limited warranty

I waited 2 extra days to have to go to local best buy and return.

After a few weeks of purchasing, it stopped working properly!

Usually I love there products, but this core less vacuum, didn’t vacuum good at all. Not recommend

Love Love Love Love Love Love Love Love Love Love Love Love

IN SOME ITEMS IS OK BUT IN THE TV NOT RECOMEND BCAUSE IS BROKEN LOST WARRANTY.... IN CELL PHONES NO RECOMEND

Horrible service when trying to use the warranty from them

Don’t believe I purchased this . Will need to contact my Best but credit card ??????

Not worth it. Broke after two months of use……………..

Poor . Clean horrible. Terrible item Bdhdjdhdhd Jshdjdndkkd ndhkdkdkd nsjdjd

Really is a mess never buy one ……………………………………………….

Purchased it because of the price for the item!!!!

This was really unnecessary purchase for us as we never used it

Terrible service, long lines , wait time at least 45 minutes ,

⭐️⭐️⭐️⭐️⭐️ Geek Squad — Truly Outstanding Service! Geek Squad went above and beyond for me. From the moment I walked in, the team was friendly, professional, and incredibly knowledgeable. They diagnosed my issue quickly, explained everything clearly, and had my device running better than ever in no time. What really impressed me was how patient and thorough they were. They made sure I understood my options, answered all my questions, and never made me feel rushed. The service was fast, reliable, and honestly a huge relief. If you want tech support you can trust, Geek Squad is absolutely top-tier. They turned a stressful situation into a smooth, easy experience. Highly recommended!

I like it! It is heavy, like other reviews has said. It also pulls on you, the brush spins on it's own so it's kinda like a lawnmower that goes by itself so you have to use muscle to keep it in place. Also does not leave vacuum lines. Some people might like that it doesn't, I kinda prefer the vacuum lines because how else are you gonna know that I vacuumed? Other than that though, the suction is good and I feel like my carpet is getting a good clean.

Did have a misunderstanding with one of the geek squad representatives who was not explaining how the insurance worked properly, but management stepped in and really explained everything to me thoroughly conveniently and was very much appreciated

I absolutely adore it. A couple of years ago, I purchased an expensive vacuum cleaner. Unfortunately, it stopped working, and I replaced it with another vacuum cleaner of the same price.