Customer Ratings & Reviews

Totally worth it Best deal great quality peace of mind

Havent needed the service (knock on wood) but im pleased to have the security especially understanding this is the most expensive vacuum ive ever owned.

Always buy this three year coverage. I have yet to find a cordless vacuum that lasts longer than 3 years.

I always purchase a geek squad protection plan when I purchase any electronics at Best Buy. They always try to either fix it or credit you back and I just know that I can always rely on them to take care of me.

This is a great solution if you have a problem with any appliance that you purchase from Best Buy. They are courteous fast and know what they're doing. I would highly recommend buying the insurance. And Geek Squad are great guys.

Better have it and not need it then not have it and need it!

Better be protected This product is just worth It!

No hassle very polite and helpful. Just great customer service

I love it cleans my floors really well I would recommend it for friends and family

You never know if your item will work or if you can install it, but with Geek Squad, you know they'll help you. My recommendation is to have a geek squad. It's the best purchase I've ever made.

Used this on the iRobot vacuum that we had purchased almost a year ago. Really nice that all i had to do was walk in with the old unit and pick up a new one. Only thing I didn’t like was I had to purchase a new warranty for the new one. You would think they would just apply the remaining of the old warranty period to the new item and offer you an extension on the new item.

I like Best Buy and I feel a sense of comfort with Geek Squad. I made this purchase over a year ago and I didn't have to use the warranty yet.

Best decision I made was add insurance to my vacuum

I have had several of these small hand backs that don’t last very long so I bought the protection plan just to keep it running longer since I like the first one I have. I already have one in the house I want a second one what is used strictly for vacuuming the bedding and the furniture the second one will be doing other jobs around the house outside the bedroom

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

I have no complaints every time that i need them always helping

They take in and exchange product with no problem ,

The geeksquad service is great they are always giving top of the line customer service on both the phone and In person they make everything a piece of cake! The staff is always super friends and actually want to help with out a problem

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

Geek Squad is the best! Went in to replace broken vacuum purchased 3 years ago with Geek Squad protection. Was out the door with new vacuum in 10 minutes.