Customer Ratings & Reviews

bought this for a vacuum. geek squad was great. I dropped off and by the next day I was told the vac wasn't fixable. I received my full purchase price back to put towards a new vac.

We bought this just in case Isanette falls down on the job, not saying she will, but just in case. And if she does all we have to do is take her back to Best Buy and she gets replaced, just like that! But don't tell her that, she might get upset and do something destructive to get back at us for wanting to replace her (robots can be that way sometimes), but that would just be a self fulfilling prophecy - weird.

Great suction, but I would like the battery last longer

Great customer service at geek squad counter. Would recommend

My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

Excellent service as always and has me recommended it to everyone

Helps keep us protected if something were to happen.

This vacuum is seamlessly the best and most convenient cordless vacuum. I can vacuum my house on just one battery charge. I’ve never had to use the extra battery to finish my 1600 square ft house. Easy to go from hardwood to carpet.

Good vacuum. As long as you keep up with the maintenance it continues to work as it should. It would be awesome if the handheld suction cord was longer so, as it is always dropping the vacuum if it is not right next to where I am vacuuming. Other than that it is a good vacuum.

The geeksquad service is great they are always giving top of the line customer service on both the phone and In person they make everything a piece of cake! The staff is always super friends and actually want to help with out a problem

This has been the best vacuum we have purchased. It is very light but powerful!!!

Well worth the investment! I had a dyson stick vac that was priced at $599.99 when I bought it. It stopped working 1 year and 1 week! The process was seamless and I walked out with a brand new vacuum that day!

my vacuum cleaner was over heating. I went to the buybuy store and asked for an exchange and they were very helpful. With my warranty I didn't have any problems get my replacement.

My iRobot wasn't used much, but now I can't connect it. I need to get it fixed, but I think it will be expensive.

Purchased for my daughter in law. She loved the extra protection.

Dealing with the extended warranty was better then trying to use the equipment the

I absolutely love geek squad insurance. Every time I’ve had an issue with a product, they have resolved the issue very quickly and without hassle.

Used this on the iRobot vacuum that we had purchased almost a year ago. Really nice that all i had to do was walk in with the old unit and pick up a new one. Only thing I didn’t like was I had to purchase a new warranty for the new one. You would think they would just apply the remaining of the old warranty period to the new item and offer you an extension on the new item.

I heard Geek Squad was good but I hope I will never need them

This picks up mess better than any vacuum I’ve seen! Its also really portable and comes with many useful attachments. The only possible downside is its weight. However, this is more of an issue for more older persons.