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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3628 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 3,628 reviews
  • Rated 5 out of 5 stars

    Very good plan for my items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said is very good this plan to protect the items o bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have and worth every penny. Best Buy might have the best no bs insurance out of any company I’ve ever used. No third party Nonsense, you just walk in with your broken product and they replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad protection is so helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can afford it, then it’s worth the value. The protection plan allows you to pay a lower and more comfortable price to protect your consumer goods. I think it’s worth it! Why? because you always want to invest and protect all your products as well as your peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have it could be more efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pleased with cake squad service. Little irritating as far as having to bring it into the store and having to make an appointment ahead of time or drop things off and then having to come back. It is nearly 60 miles one way for me to my nearest Best Buy store. Wish she was more convenient option. Wish things were a little more efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to have a safe plan if something goes wrong with my machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got coverage for our new vaccume cleaner and rest assured

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this vacuum! Great for pet hair, lots of power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection that is unmatched anywhere!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this protection plan to protect my initial investment. I took home the Dyson animal and allergy vacuum. I have used the protection plan before on a previous Playstation 3 as well as a previously owned Dyson vacuum. The staff handled everything flawlessly, no pressure, or pushback! This is why I will always shop at Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeps my house clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good vacuum! If you need something that will definitely clean your carpets without sucking up toys and cords this is it! The mopping feature is pretty spot on and great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must purchase when it comes to buying expensive itmes like vaccums, TVs, or any fragile product that could damage within a year or two. Yes it will add around 100-200$ to your purchase but will save you money for long term. Very recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best vacuums I have used! Makes it extrememly easy to clean up cat fur that gets on the floor, and the attachments really help with cleaning the sofas and other furniture. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hoover Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they heard me out on the problem I had with the vacuum. They recommended that it would be best to upgrade since the model I had was an old one. The transaction to the new product was smooth with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy assembling. Great product, great price. Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This three-year protection will help your vacuum if your breaks down or wears out from using it so please get the 3-year protection from Geek Squad it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a few items like the I robot and Dyson vacuum... There was no way that I wasn't going to protect my merchandise knowing that anything can happen to cause a problem and I wouldn't be covered. I have already had to use it on one of my I robot vacuums, I'm so glad I was covered! A must have!! I would recommend. This to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I by Dyson product because I love their quality and ability however, over years of use they seem to loose suction. I brought my previous Dyson back because of this and the only question that was asked was the reason for return. Once explained was told to go on the floor and find a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection plan in town never buy Tech without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, not having to be plugged into any cord makes this a life saver. Battery last long as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my first geek squad protection plan with my Neato more than 5 years ago. I have up graded every time the machine has had problems and repurchased the plan again. It is worth the money, even if you have to repurchase the plan. Just go into the store, no hassle or questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope do not have to use it :) Dyson is the best product ever. But in case I need service, I trust in Geek Squad. Puerto Rico has to change the way of getting in touch with them.

    I would recommend this to a friend