Customer Ratings & Reviews

The agent told me that the vacuum cleaner would be replaced with a new one if any part of the vacuum cleaner stops working or breaks, such as the rollers stop turning. I thought purchasing the 5 year plan was worth the peace of mind.

haven’t used it yet, but the price of this compared to a replacement is worth it. Especially the length of time offered.

I got a great customer service the agent that helped me was nice and very helpful

I get these with my purchases of vacuums because I have a husky and tend to kill vacuums quickly. Until a brand makes a durable product that can take the wear and tear of dog hair, I will continue to buy these.

Great service very professional my firts vaccum great and then ayo working and they give me another one

I always purchase Geek Squad Protection. It is the best warranty on the market. I can make large purchases with the confidence that, if my item “messes up” or “breaks” it will be repaired or replaced without any problems.

Definitely worth it. Our Dyson V10 after two years would not hold the charge. I brought it to Best Buy and because of the warranty they either offered to replace it or store credit. Awesome.

There are some things I won't purchase without Extended protection. Many times the protection has paid for itself. The new battery operated devices can malfunction and with this protection they either fix it or replace it.

Easy to deal with. With the coverage you are given, it's hard to not buy it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

Great for pet hair, easy cleaning, and vacuuming .

Great job, I like the all the time to protect my electronics

Excellent vacuum for the money and works well with pet hair

Always have the best service plan every and they are at a good price.

The geek squad is all about service. They put the customer first and that is why I always come back.

I bought this to replace my Dyson one. They are all about the same...don't work that great but work enough to keep for it's convenience. Don't like that there is no hanger/spot for the additional pcs but for the price I guess it's ok. Most are way too expensive.

I know I can count on the Geek Squad! I can purchase items from Best Buy & know if anything ever goes wrong, I’m covered!

I like The display allows me to see the battery usage, allowing me to better plan my cleaning time. Very good!

Geek squad is very helpful in making sure if my product fails, they assist in repairing or replacing.