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Customer reviews

Rating 4.7 out of 5 stars with 3651 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,651 reviews
  • Rated 5 out of 5 stars

    Great warranty to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great option to have when you purchase anything. If it stops working bring it back and get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrades from 3 year old v10 that kicked the bucket to the v15. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the protection plan when I buy from here. They make it super simple to return product for any reason.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use the Geek Squad for this item and was very happy I made the extra purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will never purchase a vacuum without a protection plan. Best Buy does a great job of covering and malfunctions by replacing the item on the spot. I highly recommend the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returns simply

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use no hassle. No questions asked. Nonpaper work needed they have everything on file

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to have peace of mind with your products. The protection is worth the peace!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RECOMMENDED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend getting this added protection. I have yet to not use it and been extremely happy with the results and customer service I have experienced.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Really good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally worth it! They returned my money after my vacuum stops working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they fixed things in quick time

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Super Suck, in a good way

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking dope vacuum. Suction is awesome, turn radius is super weird at first but then absolutely amazing. Buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best warranty around i always get the warranty i have hundreds of them and if something brake or not working right it is easily replaced, please get the warranty when buying from bestbuy it's worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with this vacumm. It works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so easy to use. Lightweight but does a great job on carpets, rugs, and floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product at decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for small spaces but wouldn’t recommend for a larger space. It tends to get very hot after a few minutes of use but that’s fine because by then I’ve vacuum most of my home. Mine recently stopped working but geek squad protection made it easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes yes yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes yes yes! I bought it for my coffee machine and fir my food processor, when my coffee machine broke (fancy one about $2k), they literally refunded me to buy a new one! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy anything from Best Buy , get their geek squad no question asked warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maybe One of the Few Worth It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey, it's the Geek Squad, why worry. Just got it even though Dyson has a warranty, it's still nice to have because I wonder about Dyson. With this, it's the Geek Squads problem, not mine to figure out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan is so effective because I can easily swap inside the store at customer service without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THEY ARE AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WERE AMAZING GREAT HELP FOR OLDER PEOPLE.....

    I would recommend this to a friend