Customer Ratings & Reviews

Geek Squad Protection is a no-brainer… I go out of my way shop at Best Buy and sometimes pay a couple dollars more to be able to have access to the GSP service/plans. A little bit of patience and trust in Best Buy, and you will save yourself a lot of headache, and in the end, money! They care about supporting their customers and the products they protect through Geek Squad. They were able to address the issues I was having with my vacuum and when they couldn’t repair the pieces that wore down, they honored their commitment to their GSP, and replaced my Vacuum. Thank you, Best Buy/ Geek Squad. I will always get GSP and you should too!

I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

Very quick and fast response for service calls and Schedule appointment for the diagnostic work

I always get geek squad protection on all of my items. If they cannot fix it they replace it for the same value I paid originally.

Just when you think you don’t need the insurance coverage, your equipment fails (due to different circumstances) my vacuum battery stopped charging well and so I took it in and they gave me all my money back on a gift card and I was able to buy a brand new vacuum. I now have a toddler in the house and you better believe that he doesn’t know or care how much you spent on your equipment. Accidental coverage is part of the insurance I purchased with my Dyson vacuum and you better believe I bought it again when I purchased my new vacuum.

They did an amazing job connecting and mounting my TV and hooking everything up

Excellent product great service and light!!! great price

They do a really good hob great customer service..

Love this item very easy to use and never ask for nothing

Is good to have a protection plan in case it geta damaged.

Absolutely incredible!I had low expectations due to previous models and other brands but this far exceeded my expectations! I never get over the self clean! The suction is great, and it is worth every penny!

Now let's talk about extended warranty I was one that felt it was a wrong idea . I figured if it broke I would just go get a new one but with new stuff out these days things normally don't last as long as they normally do back then. So the wife and I decided to pick one up and I made a great decision 2 years later my vacuum cleaner I once purchased died on me and I took it back and they gave me the money and I was able to purchase a new one from the money that was given to me if you're looking to save money by yourself an extended warranty is a way to go

They are always in the position to help you. Other stores should take note

Glad that I have this in case anything happens to my products.

They help me with my return at the store, I didn't like the product, and it was fast and efficient.

Awesome little gem to have in your home. This machine definitely cleans the pet hair very very well! This machine also “spot” cleans certain areas for me when I don’t feel like plugging in the vacuum, I just click spot clean in the App and viola!