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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3667 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,667 reviews
  • Rated 5 out of 5 stars

    Highly recommend because life happens.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just when you think you don’t need the insurance coverage, your equipment fails (due to different circumstances) my vacuum battery stopped charging well and so I took it in and they gave me all my money back on a gift card and I was able to buy a brand new vacuum. I now have a toddler in the house and you better believe that he doesn’t know or care how much you spent on your equipment. Accidental coverage is part of the insurance I purchased with my Dyson vacuum and you better believe I bought it again when I purchased my new vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy backs up everything they say about their warranties even if they have to replace your item it’s the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my shark upright vacuum it has great suction on my carpet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent price for protection, I know that I will not have to pay out of pocket for a vac for 3 years. things break quicker than ever now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product is great and easy to use. I haven’t had to use the protection plan yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful when trying to return or replace items that no longer work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to use in the past, great support. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    every product i have has it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add it! protext your devices!! its so worth it on all purchases! nothing is made to last anymore so i always get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and were able to help me get a replacement for a product we didn’t want to lose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome service from Geek Squad always available.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy buys everything they say when it comes to their warranties please don’t hesitate to get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extra protection for the Dyson great buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value! Tell all my friends and family to buy with a service plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G re at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have!!! I would recommend for sure. Definitely buy if you are getting anything with big amount purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now let's talk about extended warranty I was one that felt it was a wrong idea . I figured if it broke I would just go get a new one but with new stuff out these days things normally don't last as long as they normally do back then. So the wife and I decided to pick one up and I made a great decision 2 years later my vacuum cleaner I once purchased died on me and I took it back and they gave me the money and I was able to purchase a new one from the money that was given to me if you're looking to save money by yourself an extended warranty is a way to go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my robot vacuum back for service 9 months after purchasing and they instantly gave us store credit for purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have this service with new devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan BestBuy Offers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! You won’t regret having it on your side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, they're always on point with it comes to taking care of issues I may have with my protected purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY, A MUST BESTBUY IS THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST PLAN IVE EVER HAD ON ANY PURCHASE I'VE EVER MADE. I CSN NOT, CAN NOT!!!! SPEAK HIGHLY ENOUGH ABOUT BESTBUY AND THEIR GEEK WARRANTY. JUST CAN NOT. BEST BUY HAS BEEN ABSOLUTELY AMAZING AT ACCEPTING ANY RETURN I'VE EVER HAD, NO QUESTIONS ASKED. UNREAL!! PLUS REFUNDS YOU PARTIALLY ON YOUR WARRANTY PRICE HAD YOU NOT USED THE FULL YEARS LEFT ON THAT WARRANTY. IM TELLING YOU, PURCHASING THIS WARRANTY IS A MUST ON ANY PURCHASE MADE THROUGH BESTBUY. THEY REPLACE IT WITH NEW, THAT SIMPLE. SAY YOU HAVE HAD UR PRODUCT 2YRS. IT GOES OUT!!! RETURN FOR SAME , OR GO AHEAD AND UPGRADE, ONLY PAYING THE DIFFERENCE. ITS A NO WINNER CHOICE. WORTH EVERY PENNY. PLUS PEACE OF MIND KNOWING YOUR HIGH DOLLAR IS COVERED NO MATTER WHAT. I MORE THAN HIGHLY RECOMMEND.

    I would recommend this to a friend