Customer Ratings & Reviews

Love it since it doesn't get stuck in places and it knows exactly where to clean. Lidar will get confused if you have a floor mirror

It’s was so amazing buying from Best Buy, the product was destroyed but brought it back for exchange and it’s done

Haven't had to use this yet except brought our vacuum in once and they just told us to clean it better to keep the pieces from getting stuck. We buy protection for most items and have had to use it several times for replacement and its an easy process.

Haven't had to use this plan yet, but Best Buy's protection plans are the best. I always purchase them. They are easy to use, I don't have to register my products. If my covered item breaks, I just take it back to the store, they use my phone number to look up my account, and the product is replaced. Love it.

Definitely worth money you spend on it it means a free product if anything goes wrong worth the money

We have used the Geek Squad several times and are very happy with the results. I have purchased many things for new house including kitchen appliances, TV's and iRobot cleaning systems. The Squad has always been there to assist me as I always add their coverage

Very effective and fast services. They are very helpful and knowledgeable.

purchased geek squad protection for dyson vacuum-- the drive train motor broke and Best Buy replaced with a new model with no issues. Only complaint: once you get the replacement the new product is no longer covered and you need to purchase another plan (the cost went up and was for less duration)

I bought this vacuum with a gift card from a family member, and as it was on sale. The best combination of value and quality!

Vacuum has been very good. Has strong suction on the boost setting. Works great on carpet and non carpet floors.

Getting a geek squad guarantee is always necessary to use them with no concerns.

5-Year Accidental Geek Squad Protection was a good low cost deal to cover almost anything that can happen to my hand held vacuum. I had it on one brand and after a year pretty much no questions asked they gave me my money back and I used it toward another hand held vacuum.

If you clean it well, the carpet was comfortable to use... only suddenly it started to leak water. just within the warranty time

If I purchase anything of significant value and know it will be used by others and not just me, I make sure that I buy the extended service plans, I have exercised them many times with positive results and would recommend them to others as well!

Great product combining vacuuming and cleaning floors!

Bought it in 2022. Two years later and still works like brand new. Would suggest this item 100%!!!

Buy the product and then buy the protection. This type of investment in a product that will ultimately be used again and again is a no brainer.

Our last vacuum broke somehow and wouldn't suck anymore. I am so grateful I had this geek squad warranty! I was able to do a swap on the spot for a new Shark Vacuum.

Used for the first time today 6/7. This product is one of the best ideas created

I had this 3yr protection on another vacuum and got my money back after 3yrs use. Great value and product coverage.