Customer Ratings & Reviews

We have not needed to use on our most recent purchase but have purchased similar warranties in the past and never had an issue when needed.

I haven't had to use this protection plan on my vacuum cleaner but if I ever do, I am confident I made the right decision by purchasing it.

Great service very great service I was really happy

I almost always buy Geek squad warranty. I've had items go bad at regular warranties end and won't get caught like that again. Worth every penny.

The agents help guide me to find the best product for me

I always buy warranties. I like the 5-year coverage. Geek Squad has been good to work with in the past for electronics installations.

A great baseline model. Very effective at picking up cat hair and litter on hardwood.

I think insurance geek squad plans are good they help you out cuz breakdowns happens and you need coverage thank you

Additional warranty for the Shark vacuum that I purchased. Always good to have additional coverage

Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

Great plan of coverage for my products, I love it, easy to use, I love ot

I have bought Accidental Geek Squad Protections for a couple of devices I got in the past. And so far I no problem with the service.

I received most excellent service from the Geek Squad which made my tv set up go smoothly

Got this extra coverage as added protection for my purchased product - comforting Insurance

It’s better to be safe than sorry. I purchase this protection with every device that I purchase. Customer service is always amazing.

I purchase one on all my electronics. I’ve never have an issue returning a defective device when I have a product replacement plan.

I purchase one on all my electronics. I’ve never have an issue returning a defective device when I have a product replacement plan.

I have not had to use this yet, but I am so happy I have this in case I have any problems with my Dyson vacuum in the future.

I buy Geek Squad plans for all of my electronics. Protection is important. Especially in this house.

Great to have if you have kids¡!!!!!!!!!!!!!!!!!!!!