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Customer reviews

Rating 4.7 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 3,638 reviews
  • Rated 1 out of 5 stars

    Depends on who you talk to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased new pricey vacuum and 3 year extended warranty. Was told at time of purchase, April 2024, that the manufacturer warranty was 3 years and then the extended was for an additional 3 years. So there would be 6 years of coverage. Today was informed by Best Buy that the extended warranty we purchased ran concurrently with the manufacturer warranty-so we only have a 3 year warranty.The gentleman at Corporate said this to which I responded why, if its covered by manufacture warranty. His reply was "You get extra things". This is NOT what we have been told each time we would buy extended coverage on big items. We are sooo done with Best Buy. Bye -bye

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan for five years is the best thing you can ever invest in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan for five years is the best thing you can ever invest in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like you can exchange the item for a new one if it breaks. Good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark vacuum warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. They helped me fix/replace my items when I needed the assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Geek Squad! I hope I never has to use them but they have my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad protection, it worth the extra money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely love my hoover deep cleaner it lighta up wash n dry quality is there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty programs & Geek Squad make a great pair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this plan for the clippers & are thankful for all the coverage.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best Shark Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has only been a few months and I am having issues. Luckily shark has assistance lines and good warranty terms, but I would not purchase this unit again. I am generally a fan of shark products. Pretty disappointed in this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    can't go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. I always purchase the Protection Plan with all of my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend buying the warranty on anything you purchase. It will save you money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service Always feel great after buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service Always feel great after buying from Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. 100% refund with broken unfixable unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has a great warranty program but I like the additional protection of the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is totalllly worth the money. I will never not purchase one again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks rock!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through. Explains things very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection! If anything happens I know my purchase is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than i think love it greay quality for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Yet to use this insurance but am pretty sure I made a good choice

    I would recommend this to a friend