Customer Ratings & Reviews

I bought the 3 year plan on my cordless Dyson and ended up needing to use it when the battery was almost dead after just 2 years. Best Buy fully replaced my Dyson, I got a much newer version and only had to pay the difference. Extremely happy!

I always buy the warranty and accident protection plans!!! Best buy has the best policies!! Saved us when our Dyson broke. We returned it and got a shark for free......well I bought another protection plan lol

All the product I purchase have protection very easy to use

Love how quick they take care of any problem and issue with any product

Best insurance ever . The reason that I buy from Best Buy is because of their insurance. I buy all my electronics, stove, washing machine, refrigerator ,microwave, cámaras , TV ect….. I would recommend to put insurance and everything .

Awesome vacuum. We have hardwood floors and we use this item on a daily basis. The filters are easy to take apart and easy to clean. Great purchase.

Nice peoples and Nice services always come on time

After purchasing and owning my V10 Dyson and owning it for over a year, I began to have some issues. I immediately began to troubleshoot my Dyson but unfortunately it began to get worse. My Dyson began to have battery and charging issues along with it not wanting to turn on at times with a full charge. Best Buy right away exchanged my Dyson for a new one out the box with no hassle. I definitely recommend the extended warranty.

This is such a nice vacuum. It has a light on it and you can get ⁰ small areas with it. It's small and powerful.

Great vacuum. Easy to use and clean. Much better than the two dysons I had to return.

There geek squad services are the best if they cans fix it the will do there best to get a new one best protection plan ever

The vacuum suction on this is amazing! It was a bit heavy at first but you definitely get used to it. Now I don’t even realize it. And it gets everything so well. The people before us in our new home had a dog and it picked up so much hair.

It is excellent product but It doesn’t work for my floor. The floor is really bad . The customer service helped to me right away to set up the machine . I felt really sad to bring the Roomba back to the store .

Love this product. Clean amazing and love the self clean it can do afterwards. Also, the trap it has in the dirty water tank is great, it keeps hair and such separated from the water so its easier to clean out. The battery does die a little faster when using Turbo Mode. But overall, great product.

This I Robot was really doing a good job and actually I name her Nikka and she is my new employee in the house everybody laugh at me as I was treating this item really like my robot assistance in cleaning the house every weekend program it and she does everything

Excellent service Excellent service my favorite place and electric to buy for my house

Geek Squad is highly recommended when repairs are needed or have questions pertaining to any of my devices that were put at Best Buy, try them for yourself and see!

You can’t go wrong with Geek Squad protection plans. I hope I never have to use them, but if you do they’re easy to use and they don’t give you any grief. It’s a great way to easily get a replacement item in a timely manner without having to worry about paying for it in full. I’d highly recommend them to everyone.

I love using coverage for my devices and now i have the total membership w

I always get the Geek squad protection. As long as it’s less than 20% of the purchase price for a two year extended warranty. This has paidoff numerous times. It’s way easier to walk and get a brand new replacement, then wait to ship it to someone. Geek squad rocks.