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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3567 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 3,567 reviews
  • Rated 5 out of 5 stars

    A must for any best buy product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is a must, ive used so much in the past and it comes in handy whenever something might happen to your product and you can sleep well knowing you can get the value of your item back to get another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest protection program anywhere! Ty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother is 85 & has difficulty using her canister type Rainbow vacuum. She had knee surgery a few years ago. She loves her new Dyson V8 pet model vacuum! It’s light weight & I don’t have to worry about her falling down or tripping on a cord! I’m so very grateful that Dyson makes such a lightweight yet strong suction vacuum so my Mom is safe & not in pain!!! Thank You so very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson - Ball Animal 3 Upright Vacuum with 2 access

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson - Ball Animal 3 Upright Vacuum with 2 accessories - Nickel/Silver wow love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is for a device that gets used frequently over a variety of indoor surfaces. Having a protection plan for frequently used critical devices is the best way to protect the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helps with my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped fixed what I needed quick and easy and with care!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very Easy to exchange or return nice cutomer service ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuum out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, not having to be plugged into any cord makes this a life saver. Battery last long as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must for products,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan they offer is great. Always buy it for my products.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    What ifs

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a good idea to get the geek squad protection in case if the what if ever happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had problems with my vacuum. They took it in to check, got results in timely manner. Fron desk jentelmen was nice and patient. He was hwlping lasy with laptop before me, she was a challenge, but he did it like a champion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had geek squad for 3 years and it has helped with my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed our refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the greatest service and warranty deportment ever. We have been customers for over 12 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for pets. I have 3 dogs and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty but could use some fixing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on the iRobot vacuum that we had purchased almost a year ago. Really nice that all i had to do was walk in with the old unit and pick up a new one. Only thing I didn’t like was I had to purchase a new warranty for the new one. You would think they would just apply the remaining of the old warranty period to the new item and offer you an extension on the new item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I got there with my broken vacuum, they gave me my money back after 4 years, to buy me another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy hand vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several of these small hand backs that don’t last very long so I bought the protection plan just to keep it running longer since I like the first one I have. I already have one in the house I want a second one what is used strictly for vacuuming the bedding and the furniture the second one will be doing other jobs around the house outside the bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service… quick and easy process in Dothan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always give great fast and polite service. Quick fix

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get get get!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get. I use my vacuum 2 times a day and things ware and thing break. This added insurance is worth it when it breaks down on you! No questions asked for the return of exchange makes it very easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you get this for high dollar items. I use this all the time. As long as you have the item if it breaks or malfunctions you just exchange the item at the store for the original or something else and pay for another warranty at check out as well as the price difference. That’s all. I usually upgrade.

    I would recommend this to a friend