Customer Ratings & Reviews

The only time we really get protection warranty is usually on bigger appliances as well as vacuum purchases. If it breaks, we're able to bring in the old, and get a new. If the new vacuum is more than the original, then we pay for the difference. If it's less, then we're issued a gift card with credit. Works for us.

Great vacuum, couldn’t figure out the filter issue and after trying to used my warranty and returned and picked up a new one. Simple.

Love this vacuum cleaner especially since we have a Siberian Husky that’s actually the same dog on outside of the vacumm cleaner box

Bought this as a gift for my wife and she loves how much easier it makes vacuuming for her. The accesories are a really nice plus too

I usually don't by the extra protection but did for our robot vacuum because of fear of damage from dog soiling. Did not have a problem with dog soiling but our unit stopped working about a week before our protection ran out. With no problems Geek squad replaced with brand new unit. Very happy with this protection plan.

This is a must have and worth every penny. Best Buy might have the best no bs insurance out of any company I’ve ever used. No third party Nonsense, you just walk in with your broken product and they replace it.

Really good vacuum! If you need something that will definitely clean your carpets without sucking up toys and cords this is it! The mopping feature is pretty spot on and great too.

This three-year protection will help your vacuum if your breaks down or wears out from using it so please get the 3-year protection from Geek Squad it's worth it

I delivered the Hard Drive to the service desk, after a quick review of my problem, I was informed when the Hard Drive would be ready and the cost to me, if they were successful in recovering the data. The recover was 97% successful and it was done on time. I am very pleased with the result.

very reliable and worth the money! do not hesitate to pay extra for this as it's worth when you needed it and you'll never know when!

Used the plan 3 years in. BB ended up given me a credit as the unit did not live up to how it worked 3 years in.

I'm so glad I added protection to my Dyson vacuums. I own two units and both have had battery issues within the first year. On both occasions I returned the vacuums to my local store and they just gave me a new unit, no questions asked. I thought maybe they'd be sent out to be serviced, but I was happy just to get brand new units.

Had it for over 3 months and it still runs great. The best feature is the hair pickup container, no more hair getting caught up by the roller, it now goes in its own compartment and it's easy to remove.

works great saves a lot of sweeping only thing is if wifi goes out

Hope do not have to use it :) Dyson is the best product ever. But in case I need service, I trust in Geek Squad. Puerto Rico has to change the way of getting in touch with them.

When we ask question about the old earpod ,if they can fixed ir not , the Geek Sguad agent explained and is more than the price of the new earpod ,so he recommend to buynew one .

It is one of the best vacuums I have used! Makes it extrememly easy to clean up cat fur that gets on the floor, and the attachments really help with cleaning the sofas and other furniture. Would definitely recommend!

Great service, they heard me out on the problem I had with the vacuum. They recommended that it would be best to upgrade since the model I had was an old one. The transaction to the new product was smooth with them.

If you can afford it, then it’s worth the value. The protection plan allows you to pay a lower and more comfortable price to protect your consumer goods. I think it’s worth it! Why? because you always want to invest and protect all your products as well as your peace of mind.

A little pricey, but the value and piece of mind you get from Dyson products is priceless