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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3676 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,676 reviews
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any brand you buy there is a chance of malfunctioning and this warranty gives you peace of mind that your purchase is completely covered with the warranty that you have purchased. Please don’t forget to buy this with anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for vacuums!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter the issue, geek squad always takes care of me if I need a fix or replacement! Very quick and easy service every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying for item which you are planning to use a lot. As item breakdown at times. So in my opinion it is absolutely worth buying this type of protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    I got the warranty just in case haven’t had any pr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good vacuum with very strong section I love the vacuum it is a little on the heavier side but I love how strong the section is, I got the warranty just in case haven’t had any problems yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, for the price I was looking for something not that bulky and that could do the job

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does really work but I’m returning it just cause for me it’s faster just to sweep and dry mop by hand. Also I don’t have the space for it. It can take almost a full day to do 1 room. I wonder if it just keeps going until it needs to go back to the charging dock. So it will keep going even after the floor looks clean.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Absolutely worth it!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is one of the best vacuums I have ever owned or used, hands down! Worth every penny!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also puchasr the geek squad protection it cmes in very handy when something goes wrong with protect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super bomb works so great I definitely recommend I’m in love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , so helpful the way it’s designed and the battery life is great , the suction power is very underrated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always pay for this extra, it has payed off half the time, and it really is no hassel at all to contact the geeks for help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the real mvp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a peace of mind, with the extended warranty it validated the quality of the product. I have had items to wear out or stop working and have always been fortunate enough to have the product replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition when you really need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection just in case when things doesn't go well on any appliances big and small. Though there are times, the item breaks when the warranty already expired. Just wondering why it's always like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coverage anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the best coverage money can buy. Never had any issues with them in all my purchases if I ever needed to repair or replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is the best because it is easy to use, no hassles , no paperwork, no problems its easy and great. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Insurance- A necessity for any electron.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have purchased my BISSELL floor cleaner without insurance. This is my 3rd machine. The two previous machines were not a BISSELL. Thank you Best Buy for offering this service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Waste of money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it maybe a year or less and I havent used it in months. Truly a waste of money. It is very heavy and bulky, the container for the water and solution is super small. It is so gross cleaning out the receptacle if you use the steam part. The only brush that works decently is the pet brush. It does not get anything in the corners. I feel like it pushes the dirt away with the fan instead of sucking it up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it... Sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the on only a few devices. I buy them for my vacuum robots with dog poop a potential issue. I did have to use it for my last robot as it simply stopped responding/ working about a week before the protection expired. They replaced it immediately with no questions asked. Totally worth it for devices at risk.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth the extra money

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great Value for your money really worth that extra little bit espically if you use the item often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would rather use the Best Buy Geek Squad Protection then any other plans. Best buy is so easy to deal with and they cover everything and do all the work as far as sending it off and dealing with the manufacturer.

    I would recommend this to a friend