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Customer reviews

Rating 4.7 out of 5 stars with 3653 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 3,653 reviews
  • Rated 5 out of 5 stars

    “Just in case”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always nice to have this for any accidental breaks. Doesn’t cost an arm and a leg so if you’re paying $200+ for something why wouldn’t you add this on?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth buying for item which you are planning to use a lot. As item breakdown at times. So in my opinion it is absolutely worth buying this type of protection.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Best coverage anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeksquad is the best coverage money can buy. Never had any issues with them in all my purchases if I ever needed to repair or replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy has best extended warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has best extended warranties! I purchase extended warranties on everything I buy at Best Buy. They are definitely worth the extra money. You never have to worry about your item being defective. It is totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it... Sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the on only a few devices. I buy them for my vacuum robots with dog poop a potential issue. I did have to use it for my last robot as it simply stopped responding/ working about a week before the protection expired. They replaced it immediately with no questions asked. Totally worth it for devices at risk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any brand you buy there is a chance of malfunctioning and this warranty gives you peace of mind that your purchase is completely covered with the warranty that you have purchased. Please don’t forget to buy this with anything you buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Excellent Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum, short lifespan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum worked amazing for the first two years, after that the battery was noticeably less powerful, I would recommend getting the protection plan.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I love this dyson

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is one of the best that i’ve ever had! It picks up everything in its way and makes my carpets look new! Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra warranty! Who knows what will happen next couple years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. The agents always are ready to serve effectively. I am very happy with their Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad so much. Used to work for Best Buy and I always recommended the replacement plans because you can get a new product in that time frame if it breaks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever you purchase any electronics you must purchase the geek squad protection. Don’t lose out! Electronics do wear and tear and eventually break. You want to have the device converted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I do not need it, but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I will never need this. Three-year geek squad protection. However, I have used in the past and it is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the real mvp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a peace of mind, with the extended warranty it validated the quality of the product. I have had items to wear out or stop working and have always been fortunate enough to have the product replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection for all of my Best Buy purchases because I know I can count on the Geek Squad to fix any problems that may come up. They are 100% reliable and always very nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used yet. Protection plan is the only way to go when you buy appliances it save you money if the appliances break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, very professional and always willing to find the best solution for the client

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got very excellent service guys are so helpful give me all information and help me to do my job done very happy keep it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good addition when you really need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy extra protection just in case when things doesn't go well on any appliances big and small. Though there are times, the item breaks when the warranty already expired. Just wondering why it's always like that.

    I would recommend this to a friend