Customer Ratings & Reviews

Very useful mainly when you are clumsy with your electronics.

I always get the accidental protection warranty when it comes to items like these especially with younger ones you just never know and they have saved me a lot of money over time..unlike the other store warranty you can exchange in store others want you to ship out your items which is a big headache.

I bought the extended warranty when I purchased my mouse for my gaming pc and sometimes things get intense and accidents happen this saved me the purchase of a new mouse when mouse was showing heavy wear and was no longer a functional unit.

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

was a great set just didn't work for my PC i would recommend making sure your PC can meet the requirements

Had to replace my son's keyboard with this one. My son says the keys are cool. Will buy again.

Great value, good quality, highly recommend!!! !!!

Havent had a need for it recently but geek squad is always nice and able to give an assessment repair or replacement!

Keyboard is very nice. But it's too big for me. I should've done this a long time ago and may consider doing this in December of 2023. Recommend this keyboard to people with slightly larger hands.

Definitely recommend getting this service. They are knowledgeable and reliable ! It is also at a good price.

Always get the protection, itll save you money!!!!

Helpful for when i have issues. Thanks for the service

Loved the service and had great help from all the staff really appreciate it

best thing that best buy could have ever done for there customers

Good simple keyboard. Good pricing. Not noisy keys so that's a plus.

Bought a keyboard for my son and it disintegrated over 16 months. Walked into best buy and they gave me my money back so I could buy him a new one. Doesn't make sense but I'm not going to complain.

A Must have, why pay more for repairs when you got Geek Squad Protection. It is a no brainer in most purchases.

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

Has great customer service, kind, respectful, helpful, and knowledgeable in answering questions relating to any electronic questions. Geek squad knows what their doing and fixes problems in a timely manner! Highly recommended !!!!