Customer Ratings & Reviews

I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

Very knowledgeable agents, they're also great at troubleshooting.

Honestly the best Warranty you could ever have. Ive gone through these warranties when my stuff breaks. I will alwyas get a warranty As it has saved my life so much

It is always a good idea to have an accidental damage plan and the Geek Squad is a good one to get.

I hate the clacking sound that some keyboards make so this one is perfect for me as it doesn't make much sound at all.

Purchasing this service is a great way to save money and time when you are in need of it. Thanks

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

This keyboard is great and I definitely appreciate all the added controls and keys that are present. super easy to set up and custom RGB Lighting. The pad is also very comfortable.

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

We are very tech savvy at home, so if I or hubby cant figure out, always able to get a straight answer from Geek Squad, even for value related repairs. Sometimes better to buy new

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.

They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

If you ever have that "I'm not 100% sure" feeling when buying a product, don't hesitate to front the extra few bucks to purchase the 2-year protection service. The service is phenomenal and has saved me in the past when certain electronics started malfunctioning after an extended period of time.

Their protection plan is always great! I would highly recommend to get.

I have replaced many items using the accident replacement service and I can't recommend it enough, especially if you are clumsy.

I was unable to use the warranty because my product never broke but it makes me feel good that I could have replaced them through the moves I have made through out the years.