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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6509 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 6,509 reviews
  • Rated 5 out of 5 stars

    Geek Squad Folks are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people are always very helpful, knowledgeable and well informed. I appreciate their help and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad protection on any device i purchase through bestbuy! They are so helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthwhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't worry about any issues with your product. This has saved in the past due to a malfunction of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had any issues when it comes to sending in my products for replacements, always done me well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because it’s great for if I have any problems or damage happen to my keyboard or any item:

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son accidentally broke his headphones and so happy that he had purchased the replacement plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is a must buy for any product from best buy because they provide the best service on malfunctioning items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Headset! Great buy would buy again! Would refer for a buy for sure! I can hear that was a plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you in the know to protect your purchases later on if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The coverage was immaculate; I never worried about my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this item and I have not have problems with it. It is worth the purchase if you want that peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best replacement plan around. That is one of the reasons I get all my item's from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to come in the store and get your item replaced with a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has never let me down. Always smart cool cats with quick turn around times.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Cover your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage on your purchases. Make sense to cover your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Easy to use and well worth the value! I recommend it!! Peace of mind !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My "just in case" plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the security Geek Squad service provides. Any purchase over $50 in my house gets covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as new using it for 2 years . You guys better get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet but I’m glad I have it to ensure that anything goes wrong, I’m good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How it should be.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy exchanges. No questions asked. Good help finding a replacement in store.

    I would recommend this to a friend