Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 6530 reviews
(6,530 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 3 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too small nice for a small hand not that comfortable
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Not For Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Does not replace accidental damage. The only reason I gave it two stars is because they gave me a full refund. Rather just use manufacturer’s warranty.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
two year warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its warranty, Hopefully I dont need to use it and rate it
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Electronics will always fail.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electronics will eventually fail. It is just a question of when.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Haven’t got to use it and hope I never do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure what these guys really do guess we will never know
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Mid controller
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t really like the controller and the clickyness of the controller is very weird.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
WD Memory Driver - Accidental Fall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When to the store to claim that the WD fall and break. The customer service reply that the memory isn't cover by the accidental fall cover under the warranty. Not very happy with the reply by the best buy customer service representative.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Keyboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible gaming keyboard might want to try something else
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad - upsell that doesn’t make support easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You buy these services thinking they will make things easy. At the end of the day they just make you jump through hoops to identify an issue you tell them about.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
yes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great i broke my headset and they replaced it because the ears were not working
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
USB device required this to work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didnt realize this requires a USB device. Now a days laptops are short of USB ports. And this requires one .
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Busted 7.1 cable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to come in to get my headset fixed nor changed for a new one because of how busy I am
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Ehh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has such short singal even right in fornt of like 5 feet keyboard wont connect but mouse is great for 25 feet thru walls
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Sadly disappointed in Best Buy service and geek sq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive died last week in MacBook. Hard drive Diagnosed as defective by Apple repair technician. Attempted to get hard drive swapped out by Best Buy geek squad. Became so frustrated with technicians and their process that I just gave up. Easier to just pay Apple technician for a new hard drive than to schedule a consultation in their store at an inconvenient time to attempt to get hard drive replaced. Don’t know why I did the geek squad thing anyway.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Geek Squad Replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement is good for only a one time use and not like a regular warranty. If the product goes bad again within the period of time you are oput of luck and no replacement.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
dont do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product didn't last long for the price. Not a good deal
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Fix the website
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the typical coverage plan they sell you for everything you buy. Please stop asking if I need this or don't. ITs kind of silly not to offer this for free. As it stands you need to buy the coverage, login, register your product. I couldn't register my product and now my coverage is pointless. Asking for a refund gets you put into an ever cyclical loop of 'sorry we can't refund you and even though you can't register your product we don't care' Sad and useless. Used to be worth it not anymore.
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
did not last
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard and mouse were cheaply made and they did not last even 3 months
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
not a great choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The connection is VERY weak. The mouse has never worked and I cannot find my receipt to return it. However I like the keyboard and how it types
This review is from 2-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 2 out of 5 stars
Not sure of the benefits
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how to review this service because they have been unable to help me with some of the issues I’ve had.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friend
