Customer Ratings & Reviews

I have purchased the geek squad warranty for other products . When I needed to use the warranty , was very satisfied . Product couldn’t be repaired, Best Buy replaced with similar item . I did have to pay price difference since not on sale . But much better than buying it again .

The service was able to replace my damaged VR. People are friendly and helpful!

Honestly best buys fix or replace warranty is incredibly straightforward and honestly very good. I've had no issues with it yet and it's flexible while maintaining good service which is hard for a lot of warranties to do. The downside however, is if you start breaking your devices constantly it's gonna cost you a lot. But that's an issue that you have to fix yourself, not best buy. This warranty is specifically meant to outlast the manufacturer warranty and MAYBE, on rare cases of accidental damage or just straight up laziness, be easy to use to get an instant, no fuss replacement at your local best buy store.

I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

We're awesome and quick.on my products I really like their service

Yes! Always worth the extra money. You get what you pay for. These guys help so much!

Very good quality, clickery-clacks are incredibly satisfying. Very responsive. Makes all the difference while gaming. Also makes marketing in-game much easier.

If you’re one of those people that think is just waisted money because you’re always taking good care of your electronics,accidents happen when you less expect and if you don’t have the right protection you’re wrong.

Works just fine, bought for my mother so if was a perfect value for her

I don't foresee the probability of something to go wrong and needing the Geek Squad to work on this. I bought 2 - one for me and one for my daughter. With the 2 year warranty on both of them, and the Geek Squad's proximity, I think that it is well protected for any of those "Oh no, nothing can possibly happen ."... moments! There's no Murphy's Law worry....???

Love the replacement plan!!! Saved my behind so many times and it’s so easy to use! Just bring your items to a cashier, give them your number to look up the warranty and if they have the same item in stock u get a replacement on the spot no cost. The best part is you can purchase the plan again on the replacement item.

Very much worth spending an extra few dollars to have a hassle free exchange if broken or defective

If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

A must have for electronics, geek squad makes it hassle free and fast when you need help

Been preaching this to my friends that they need to buy from best buy and geek squad protection so they can upgrade in the future for a discounted price getting in store credit from an item.

Warranty’s are great to have, usually claims are very easy to make.

Always easy to exchange broken mouse. .

Bought these for my son. Had to buy a pair for myself. Comfortable. Great quality.

Got this for my Razer Orochi mouse just because I know a lot of gaming mice are prone to double clicking issues. This is just for reassurance in case that does happen to my gaming mouse, so I can just go and get it exchanged at a Best Buy store.

Can never buy anything without that geek squad protection plan!