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Customer reviews

Rating 4.8 out of 5 stars with 6600 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 6,600 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love beat buy they help best way they can I have no problem with them do far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankfully I haven't had to exercise or use the sq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is still a okay.. haven't had to use them but it's nice to have the security of breakdown fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement program is awesome, especially for gaming headsets that never seem to last long enough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed PC Monitor Very Quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shade, installed my new Dell Monitor very professionally and and showed me all the short cuts I am able to use. The system is great add on for my new Dell computer. I highly the Geek Squad service for any and all home installs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case anything goes wrong with any product you buy from Best Buy, get the product to replace any item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad accidental replacement rules!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    man this plan will save your butt for two years. after the manufacturer warranty ends, which is usually one year, this bad boy covers you for one more. AND you get the satisfaction of knowing your product is guaranteed to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and lightweight which makes it easy to carry around. Love this keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the bomb diggity. Very friendly and knowledgeable. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth and clean I would recommend and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this insurance because they do what they tell you they're going to do. It provides so much peace of mind to know your devices are protected especially when you spend top dollar fo rthem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For headphones, it makes sense. I rarely buy the replacement insurance for anything else but it seems with these type of headphones, they are great but don't last. It paid off last time so we purchased the insurance on the new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get insurance with the squad care.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy on insurance I recommend everyone that buys a device from Best Buy to get the geek squad care package for two years. You never know when you need it during that time.Always get insurance with the squad care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can live easy knowing I am covered by the best. I have no doubt if my product fails that it is covered by the best possible policy with the geek squad. They have never failed me in the 15 years that I’ve used them

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO. NOT. BEND. OVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He’s a blunt review.. at $250+ dollars, it is not worth it. The only reason I game this headset a shot is because my Razer Blackhawk V2 gave out. Paid $170 for the Razer a few years ago. The mic quality on this Pro X 2 is THE SAME. We all know GHUB is pathetic- even with my top of the line setup it took some work around to get the headset to register into GHUB. Even then, with their “Blue Vo!ce” option enabled, you still sound as if your mic was submerged in a tunnel. The sound quality is the same as a Sony MDR 7506 from three decades ago. Over priced. Look at alternatives.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    2 year replacement warranty Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has it covered! Extends the original manufacturers warranty and covers things not covered by the manufacturers warranty. 2 Years is a good Idea things always seem to break after the original manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement coverage.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful to know that your product is protected for 2 years. This protection covers the mouse I purchased and to know that if something is not right that it can be replaced. I feel good knowing that I purchased this coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get my headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when getting my headset and choosing it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never disappoints. I always get the warranties at Best Buy because of the Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 - Year Accidental - Microsoft Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad 2 - year Accidental Replacement for my new Microsoft computer keyboard and mouse. I just felt that for the cost of the service it would be worth the benefits.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, thin and gorgeous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its sleek, thin and gorgeous! it clicks perfectly *chefs kiss* its rather pricey but well worth it. I use this in an office and have gotten many complements!

    I would recommend this to a friend