Customer Ratings & Reviews

Geek Squad is a must and the best decision I have made. If there is an issue with a product you have the peace of mind that Best buy has covered it and will take care of the product if any issues. A Must have for all purchase

Knowing that my expansion card is firmly protected for 2 years makes me feel safe especially since it doesn't experience any physical interaction and just stays plugged in the back of my console.

My daughter loves this keyboard and i am glad to have a protection plan in cause she has an accident.

The service was able to replace my damaged VR. People are friendly and helpful!

Good to have they will cover any damage that happens to the controller whether it be physical or internal.

glad I had the squad at my back! Old trakball had lost parts when I moved, and they were exceptionally helpful to me. Th store I purchaced the trakball at did not have the one I was asking about, and they said I could get the other style,(just pay difference in cost) I did, and will keep my geek squad protection for as long as i can! it's worth every penny!

The geek squad is an exceptionally good value. I was impressed by the professionalism and quality of their work. I only use them to service my computers because they always do a better job than in-house personnel. I've had trouble loading software due to a glitch in the software itself.

Works just fine, bought for my mother so if was a perfect value for her

I am glad I bought the replacement contract because the keyboard did not work right for the month I had it. Logitech support leaves much to be desired. Because of past experience with them, I bought the replacement contract and it was very easy to exchange the defective unit. Replacing anything with Logitech takes a long time and costs you to ship it so the replacement agreement is a good deal.

The protection plan for keyboards, mice, headphones, and routers is easy to just go in the store and get a replacement. You just pay the difference and the new protection plan. If the new product is cheaper, you get store credit for it.

Yes! Always worth the extra money. You get what you pay for. These guys help so much!

I love my Geek Squad Service they ask what's wrong I tell them, they replace it. done ;)

Warranty’s are great to have, usually claims are very easy to make.

The ability to swap your item out for a new one if it stops working is just too good and I have yet to see a superior plan from another retailer.

I worked for geek squad previous jobs so that might be reason why I like this product, but it is worth it, because it is one way to combat in life, when life decides to throw you a wrench to your plans.

Geek squad never lets my family down. I am the family tech support guy and I do volunteer to fix machines all around town. When I cannot help due to time or complexity of the issue, I send them to geek squad. They never fail to achieve positive results.

My service was extremely great I went in with a issue to my headset and they were Wuxi’s to help me even allowed me to show up early for my appointment. They were friendly and professional and were able to swap out my headset for a brand new one

If it ever breaks I can just bring it back and get it replaced, it's quite shrimple.

Best Buy's protection plans are affordable and easy to use.

Haven't used the protection plan for the item purchased it with recently, BUT I have used the protection plan in the past for other items I had one with and it's a good option just to be on the safe side of things. Either you will get a repair or replacement and that will save you from having to buy a new item after using it for a period of time within the plan period of coverage.