Customer Ratings & Reviews

The geek squad 2-year replacement never let me down when I had a problem with any products I just called and follow all directions and my product was replaced with no issues so I do recommend this plan or products because you just never know what might happen with something so you always wanna be covered.

Highly recommended! When I purchased a wireless keyboard (in particular, so I could quickly key in text responses and email answers, rather than the letter-by-letter smartphone keyboard pecking method), I also bought the Geek Squad Coverage -- which I consider a wise, reasonably priced, part-and-parcel associated purchase.

I have Geek Squad Protection on everything I purchase at Best Buy. Worth every penny to have piece of mind if any issues whatsoever with any product!

It’s a really good product to use and I recommend it!

Got geek squad on all the laptops we use for school. I’ve already used it once durning fall break. We thankfully got our computer back just in time before school started up. Due to pandemic we were without it for a little over 2 weeks! Hopefully next time it will be quicker but they fixed all the issues with no problem.

Was told that I could snap my keyboard in half *on accident* and no questions asked have it replaced. Haven’t had any issues returning damaged products at all and always been taken care of.

Fantastic and well worth the investment. GS Protection has saved me more times than I can count on small items to large purchases.

best thing that best buy could have ever done for there customers

Excellent service. Swift and understanding. I was in the store for less then 10 minutes. I will always get best buy insurance. Hasn’t let me down.

I am so happy I got the 2-Year Accidental Geek Squad Replacement. I have needed a repair on a headset I recently purchased and was so glad I had bought this product.

Geek squad protection plan!! Love this protection gives me piece of mind !! Always a must have!!

The Best Buy employee recommend to me to buy this protection plan, and she said just print the mouse and headset if they are not working well and they will replace for free for 3 years plan, this is not a bad deal to for $10.00

Just having a piece of mind knowing if something goes wrong this TV will be fixed and/or replaced. Even though there is a warranty on our TV the manufacturer does not warranty particular things such as burn in if that were to happen. Would recommend for any items where the manufacturer does not warranty everything.

My daughter loves it and it is a good addition for her gaming. My daughter loves the different colors it displays on the keyboard.

Best Warranty on the planet. I have bought warranty's on everything from almost all major retailers and Best Buy's warranty is the (ONLY) legit warranty out there. Ever tried to use a warranty from Target or Walmart? Lol good luck with that. Best Buy truly has the best warranty out of any major retailer in the world.

Great value, good quality, highly recommend!!! !!!

Helpful for when i have issues. Thanks for the service

Always get the protection, itll save you money!!!!

Hopefully I will not have to use it for my XBox product but if I do glad to have it.

Perfect to travel with laptop. Works great and easy to pair.