Customer Ratings & Reviews

Ya'll, the ONLY place I buy these are at BEST BUY, because of the ease of replacement. Seriously. Should I need something repaired or replaced they take care of it. I might be annoyed by the process sometimes, but the fact that that I am getting completely replaced device instead of paying for a new one is worth every penny to me.

Great I can return my item if it’s damaged and it’s worth the money

Great I can return my item if it’s damaged and it’s worth the money

Works amazing and doesn’t have to jump through hoops to set up the storage drive. Simple yes or no answers, and it was ready to add games onto the drive.

Not that I needed it since everything I buy from you guys is top of the line. The service provided by the team is always spotless and right to the heart of the problem. Kudos!

Geek squad protection plan is worth it. Those geeks can fix just about anything and if they can't, you just get your product replaced. Easy decision in my book

Amazing service very quick and reliable definitely would use it again

I would recommend this to everyone and all folks who want some nice

Warranty are great, however Best Buy now does manufacturer warranty if still under that they use that first. Your looking at over two weeks or more before seeing your product again if even fully repaired.

Haven’t needed to use it yet for this headset. But in the past when purchasing a $200 headset this service has been a godsend, in replacing the headset with an exact one right off the shelf for no additional cost! So worth it!

I got this for my headset which I return every two years. Geek Squad however is hit or miss. I brought a laptop my and they told me they replaced the motherboard and the hard drive on it. The motherboard was changed but I don’t have a hard drive…….. I have an SSD.

This is just a warranty for my headset but it reminds me that i still have the warranty, get the warranty if geek squad

The geek sqaud is very knowledgeable and have a lot of experienced. They will work as a team to slove any issues.

Always get geek squad protection. It’s a must for all electronics.

Reasonably priced and since I bought it for a computer which is a gift, this makes it an more valuable gift. Especially since I bought it for a crazy psycho who has a temper and will likely break the touchpad like she did last time. Physical damage warranties work well for us. Send help along with a dustpan and broom. LOL

Worth every penny! My son's last headset quit charging 20 months after we purchased it. Two year protection plan covered the full value paid which could be applied to any model.

Geek squad has save me so much in the past so it only made sense to continue to protect my products with geek squad. The geek squad at my local Best Buy is so well trained and they have excellent customer service and don’t give me issues if I come across any with my products. Worth it for peace of mind if anything.

My mouse died 7 months after purchase and I'd have had to deal with the manufacturer w/o the replacement warranty. I walked out with a new mouse. They didn't have the matching replacement so they gave me a full refund and I bought one on sale for less.

Absolutely love Best Buy’s replacement plan. Other places their plans are a scam but BBs is actually worth every penny. I always get it with every electronic purchase

So far since I bought it, about 2 months now. It has held up pretty well, it's seen it's fair share of cat and dog attacks. And it's still keeps on working.