Customer Ratings & Reviews

At my location they are super nice and try to find you a replacement even if it is not available in their store, and they honor their warranty with no headache or fuss.

Get the warranty, you won’t regret it! I have had it come in handy several times over the years.

Always get this protection on my wired headsets as the connection of the wire to the headset always breaks and shorts out within a year. Has happened many times now and this allows me to replace the headset and get what I paid for it in credit towards a new headset and just buy the warranty again.

Always recommend protection for anything you ever buy because you never know what will happen.

value good, good for protection value of my purchase

Great product and the best for being able to bring my expensive products in for repair

Nice keyboard and mouse only used it a couple of times but now I can passed it on to my son

I always get the protection plan even if I don’t need it because there are days you will need it and don’t have it. For me a necessary for some not so much.

I bought this for my western digital 1TB external drive. I don’t think anything would happen to it, but it’s nice to know I have the geek squad insurance, especially since it’s portable and something that will travel with me.

Purchased the service just incase it is needed. So far product has been good and haven’t needed the service. Always safe to have it just in case.

This 2 year protection is great for gaming keyboards and mice, as it's normal to wear through non-mechanical devices within a year's time of heavy use.

I have yet to use this aspect of my purchase but i have had great experiences with Geek Squad previously with a laptop.

The replacement plan is the best warranty Best Buy offers, i say it’s 99% worth it for any item you may think can be prone to accidents or simply it stops working. Then it’s just a straight swap for new product, no wait time to fix it.

Geek squad protection is a life saver and really adds value and a safe feeling when buying tech

The price is really good and the product itself is just better if you’re doing any type of office work or work from school!!

It’s a good peace of mind to have. But definitely try out the item in store or before hand. So you can know for sure that adding the protection is worth it. They allow for return with all your money back and it’s amazing if you run into any issues or just want to replace the products being covered.

Haven’t had to use my protection plan yet but I know from my past purchases it is definitely worth it, they (Best Buy) will fix/refund/exchange/ or just simply give you a brand new item of the same with no problem easy as could be!

Definitely worth the money. Don't cheat yourself, treat yourself. 2 year accidental warranty replacement is the ONLY way to go. Seriously. do your self a favor. Its only a small % of your original purchase to get a brand new replacement if anything goes wrong with your item. Its a no brainer.

Amazing service quality. Very fast and reliable. Love it

As long as I'm buying anything of considerable value, I will always get the geek squad replacement plan. I don't care if it's an extra $300-$500. It's worth it to protect my investments. The associates at the geek squad are so nice and professional and it really is a good value for the money.