Customer Ratings & Reviews

i don't buy anything without paying for this service. it's well worth every penny, and gives me peace of mind.

Great headset great quality and good sound and a awesome

I’ve had multiple issues with electronics and things that I’ve bought with Best Buy and everytime I go, geek squad always had a solution.

Works as it should, i prefur other wireless mouse and kb although.

I recommend this to anyone. I have gotten my keyboard and mouse replaced before when I had water damage to them. We have had multiple consoles break from wear and tear and they have been replaced very quickly. This is worth every penny especially if the device it is covering is a bit pricey.

Shade, my Geek Squad Technician provided the easy install in my home. He showed me how easy to set up was and answered any and all questions I had. Excellent service and I would highly recommend this service to anyone. Replacement service is outstanding investment for all Best Buy products.

Both the wired mouse and the wired keyboard work beautifully. Prayerfully this insurance will only be needed in the background and not actually used.

Upgraded hard drive in my Son's gaming PC. Also replaced a broke set of head phones. Definitely happy that we purchased this coverage.

Just think about the future of you are gonna have kids or pets that love to counter surf, it’s a good way of knowing they will replace it no questions asked. Anything can happen.

Geek Squad Protection is awesome, its a much better protection plan than most other companies offer. Only thing better is just havjng Totaltech and getting the protection on everything automatically!

They guaranteed if anything were to happen to it they would replace it with a new one! Im glad i got the coverage incase of an unprecedented accident!

I have used Geek Squad Protection service many times before and it's much better than other Retailer's Protection Plans. It's saved me many times and the process is very simple. Love it. Get your items protection, you never know what can happen.

I enjoy getting the geek squad protection. We have a large family so we need alot of security. The kids are sometimes not that careful and having protection makes me feel soo much better. Thanks for always offering this type of service to your customers. It really helps alot.

2Just a wonderful keyboard ***********************

In this age of high tech purchases, it is absolutely necessary to get this so that if your product falls after the 30 days of use, you can get it replaced and not have to rebuy it. It is a shame that you have rebuy the geek squad protection but when you purchase a several thousand dollar TV and it stops working, what are you gonna do if you do not have the protection and do not have the money for a new TV?

With such an expensive piece of hardware, a 2 year GS service is priceless. Totally worth buying if you use your products daily. It also gives you piece of mind. My brother just used his, and turned in his mouse and got a replacement the same day. Good service. Worth the price.

My Shipt delivery driver delivered my Xbox harddrive to my door !

The agents gave me my warranty for my headset and swapped it for a new one quickly.

I always get gsp r if offered. if I don’t like it within that period I just bring it back

I always get gsp r if offered. if I don’t like it within that period I just bring it back