Customer Ratings & Reviews

Have never had to use it, and I hope I never do, but it always pays to have the extra protection just in case. Best Buy always strives to sell products that last, but that doesn't mean the occasional bad apple doesn't slip through, so the extra protection is well worth it.

Purchased a faulty hard drive, and the Geek Squad tested the device, Rayan went through extremes to get my drive replaced. Rayan recommended a warranty, and it was totally worth the price.

GSP is a must have for any product you purchase! It extends your warranty and helps to deal with any accidents, issues, or defects that occur outside your return window or Manufacturer warranty. They are 100% worth the price, regardless of what item you purchase them with!

I put geek squad protection and accidental damage and handling on everything. with a dog that has a very waggy and dangerous tail, it is nice to know that when her excitement might mean the death of my electronics, but not the death of my wallet

I’ve had to use the GSP a handful of times due to accidental damage. I’ve never had trouble warrantying an item, I’ve had to use it on controllers and mice over the years.

My geek squad service is perfect I can trade any item I put it on with ease and even if this item is damaged which is even better.

Didn’t really use the service but they haven’t been bad in the past. Last time we used their services maybe they just say over the phone instead of us coming in to find out they don’t have anyone qualified in custom computers. We should have known.

Amazing mouse would only like to not have the side panels peel off. GET THE GSP!!!! If the side pieces peel off as it did on mine you can trade it out for a new one, but the mouse is extremely comfortable for me. Great for long hours of hw or gaming.

Having this option, gives me piece of mind, just in case Murphy's law decides to kick in.

Great gaming keyboard that my wife loves. We are a huge gaming family and needing a great keyboard is a must. Bonus is that we get geek squad protection on it as well.

this is a review that meets the 50 character requirements

this is a review that meets the 50 character requirements

Best Buy has good customer service,so this was an easy decision for me on my more expensive items(especially if i dont buy sony).

I love the fact that the geek squad warranty is so much better now! It used to be ok but now for any reason, even if my own dumb fault, they will replace it! You can accidentally spill water on it and will be no big deal…just take it back with your warranty!

Very knowledgeable agents, they're also great at troubleshooting.

Geek squad is always good seevice, they are always very helpful and great at helping you understand anything you need to know!

One of the best services of any retail store in today's market. I always try to get this service any time I purchase something from Best Buy.

My son got this for xmas and he loves it. Hes been askint doens keyboard for his PS5 for a while. Its compatible and works good for COD

Depending on the item my husband and I always get the extra protection especially if it’s a wear and tear item and know it has potential to break or wear out quicker than usual. I also like that you go directly back to bestbuy and don’t have to deal with the MFG of the item!

Protection on these items makes it super easy to just go into a Best Buy location and inquire about getting a replacement. It's quick and easy. The price is worth it.