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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6574 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 6,574 reviews
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use it but its nice insurance knowing that everything would be covered if anything went wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two broken headsets, I will never not buy coverage again! Geek squad is great just hoping I won’t have to use it ☺️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    do not play with fire. get these NOW.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind at a great price. Cheap in comparison to replacing item outright should a failure occur. I do not regularly buy these sorts of add-on services, but I DO recommend them from Best Buy. It's a great deal and will give you total peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think it's a good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know some people think warranty plans are a waste of money. I purchased a couple of items with warranty plans and I'm so glad I did. When they quit working, Best Buy replaced them without any problem.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Jaci. Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    For a wireless, i like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have gotten a lot of use from this set and would buy another if i had to. Im pleased with how it works and the fact that it was easy to connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection on HyperX Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped me out even though I was early. I appreciate the gift card and I'm enjoying the new keyboard/headphones

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got my money's worth lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad she got us through the past, almost 4 years, but sadly at almost the 4 year mark it needs replacing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got this for me for Christmas made my whole weekend i was able to complete my PC setup with this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when you have problems with items you've purchased and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It just makes sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way I carry around my iPad w/my mini backlite keyboard I believe always have the option just in case i drop it or something occurs that i would kick myself not having my plan B.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feel more confident in buying products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use them yet but glad to know they are there to help if something happens. Also fairly priced for coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year accidental geek squad replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a good idea to have protection on your product in case you need to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best when it comes to warranty’s. There no trick or extra step . You just show up say what’s wrong and they take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product for a awesome price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the product. Not only is it a fantastic gift for Christmas it is a awesome product to enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a warranty is always essential when it comes to high end electronics!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always get the Geek Squad plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get Geek Squad Protection on all of my products. Definitely worth it since they replace or repair it instead of having to buy another one. Saves a decent amount of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet. Everybody praises and says it's great. If you ever need to replace your product, Best Buy and Geek Squad are there!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far using this for headphones and such has been a blessing. Anything pretty much is covered. When you use it to replace your item you do need to purchase the replacement plan but that’s to be expected. All in all a super buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to have protection put in place. I don't like things breaking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed for the recipient it was good for the recipient the recipient liked that a warranty was added

    I would recommend this to a friend