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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6575 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 6,575 reviews
  • Rated 5 out of 5 stars

    Valuable accidental protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this protection for the type cover for my Surface Go 2. Good value for the protection of the device against accidental damages. I have not had to use this to date, my prior experiences with the services by Geek Squad have been excellent.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great protection plan for the price and covers almost everything

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    warranty

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    loved the protection plan and instant replacement for free when my headphones broke

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help desk top notched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not many problems with this one as I did reach out to the Geek Squad for an answer I needed to be concrete with.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    geek squad

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the bee's knees, a round of applause for all the geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for travel keyboard and mouse sets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage for keyboard and mouse sets like this for portable units.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my mouse broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I have it in case I ever need it. I have had to use it in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on if anything were to happen or come up with my sons gift he now has access to Best Buy's finest!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily worth it to know all my tech is protected for years

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    worth it

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easily worth it to know all my tech is protected for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a must have when getting electronics for my children especially. It has saved my real money when I have to get a replacement because it item falls after "their normal wear and tear" on the item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had use the warranty, but buying it was very easy, and I’m sure I’m in great hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really good for you guys but if I don’t want you guys too much to sleep in like that would you be yuyu

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's alright. It hasn't goving my kid any problems yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend protecting your product with warranties on electronic products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy have the best extended warranty, not like other Companies where you have to the 1-800 number. Best Buy always took care of me NO QUESTIONS ASK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the best thing at best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it’s something youll likely replace within a couple years, get the protection plan. Its so easy to return things and u can get replace it or get credit for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geeek Squad additional coverage a few times. It has been easy and if the item could not be repaired it was replaced. I have experienced no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 2-year protection is worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I you have a fragile, high value, item...Geek Squad 2-year protection is worth every penny!

    I would recommend this to a friend