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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6484 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 6,484 reviews
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too sure about the support backing this service because, although I've purchased it, I've never had to use it on any products to date. Thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and return policy! Really recommend to get this warranty on any product that has it available!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usually worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had good experiences so far, pretty much jo questions asked. Its broken or not working right, returned or replaced easily. Has actual made me buy more from best buy because of this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have always loved the best buy geeksquad replacement service since i was a kid and they continue to be amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are definitely worth the price on most things. I've had to use it on a Blu-ray player a while back no problems getting a brand new one.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best protection ever. Gives ease to the mind just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke down everything I needed to know, really useful Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awsome and i’m loving it. If your thinking of buying, just do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use this yet, but we have it if we need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance coverage for my purchased product(s). Hoping I won’t need it and if I do, that it will pay off having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixes problems if you have them and are very easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once again squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, this God has gone above and beyond with their quick service and help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cost benefit will only be known in 2 years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know what the usefulness of this is, but I’ll let you know in two years. It certainly will be giving me peace of mind in the meantime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service and overall experience is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best additional warranty in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plans are iron clad, never had an issue getting my money back. You don't even need original packaging, or accessories just the main item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best guarantee ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy guarantee is one of the best out there they give u a new item of same or a gift car with the amount that u spend to buy a new item

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A great feel

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys are very firm but easy to press nice click. Very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is necessary!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in handy when the unexpected happens. I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anything tech I always get the geek squad protection plan it helps in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and flexible times. Not too much hassle.

    I would recommend this to a friend