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Customer reviews

Rating 4.8 out of 5 stars with 6611 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 6,611 reviews
  • Rated 5 out of 5 stars

    Lifesaver for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the cost! Gives me peace of mind and assurance that if something happens, Best Buy will take care quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Think is a good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option since kids mow and days are very distracted and accidents happen. I can’t give a four star rating because I haven’t had and incident yet to make a claim, we’ll see how good it is…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Often the only reason to purchase from Best Buy. Geek Squad is great and makes repairs/replacement simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add to my purchases, no hassle and straight forward. I can sleep better at night now knowing my investments are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Sounds is great. Mic quality is crazy good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and flexible times. Not too much hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to just go into store and get item replaced in just under an hour of service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I don't have to ever use the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $180 keyboard for $70 plus 2-Year Replacement for an additional $15 sort of a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for support and easy to return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING, do yourself a solid and get it. Worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's always good to get protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan for anything that I buy from Best Buy. They always honor that and fix/replace the device if it stops working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks squad is a must have. It has saved me more than a few times having to pay full price for another product because it broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for my logi mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far nothing broke on my device, hopefully they'll honor the service if my mouse breaks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service for Products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always been able to count on this particular service to help replace broken products, or malfunctioning products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but glad we bought it in case there are any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it but I'm glad it's there. In case anything goes wrong I know they are there to fix things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan for electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely want Geek Squad for all of my electronics. I don't need my backups getting lost! So happy to have this protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY ARE GREAT FOLKS THERE. LOVE THAT THEY HAVE THE PATIENCE WITH ME AS IM COMPUTER NO SAVY!! VERY HELPFUL IN EXPLAINING THINGS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek squad for many years, and the last time wasn't a pleasant experience. Hopefully things are better now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful after my headset started to give out, they exchanged it no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no review at this time. Best buy is a great store

    I would recommend this to a friend