Customer Ratings & Reviews

i love these headsets and you can switch from your pc to your cell phone with a button. Have been using them 80hr battery time man is like a whole week.

I've always purchased Best Buy's Geek Squad Protection Plans on any high value item or item(s) I feel would be prone to damage whenever purchased from Best Buy. Most of the time I don't have a use for this warranty on the devices I get them on but in those times where my item went defective, it really came handy! I highly recommend Best Buy's Geek Squad Warranty!

Funtioncal no lollygagging straight the point, everything you could want!

It's better to have and not need to need and not have as I like to say. If you buy an item and it craps out in a short period of time after the 30day in store receipt period at least with the protection plan you can still get it repaired or replaced and that saves you extra money from buying another item because of a failure. I have only had to use a warranty once so far and thankful I had it.

They helped pick out the best headphones I needed!

Great to have ensurance and quick replacement for expensive products.

Thankfully I haven't had to replace this keyboard. But I did buy this geek squad replacement plan. The cool thing about this plan is that I bought it for a small price, and if it stops working they will replace it. I bought this keyboard a while back and I use it daily and it still works like the day i bought it. The keys are smooth.

It’s always worth it to add geek squad protection! Never any issues when I bring my item for exchange

Great device, smooth keys, quiet, just the perfect keyboard for your office, no complains at all

I live the wireless mouse and kepyboard geeek squad protection plan. It is just what I need in case anything goes wrong with these products within a two year period.

They Provide the best service and always are helpful in problems relating to damaged products, repairs, and warranty issues. Not once have I had an issue where they couldn't come to a solution to my problems, Having Warranty with Geek Squad is A MUST.

This is great if you are worried that your item will break within the first couple years of use. I for example go through computer accessories within the first 2 year usually and with GSP you can return the item and get a new one.

I picked this combo up because I was starting to go back to the office, and I didn't want to take my MX keyboard there in case it got lost or stolen. It definitely does the trick, syncs fast to your computer, and both mouse and keyboard are very responsive. The keyboard may sound clickier than I'd like, and the mouse smaller than I'm used to, but definitely a good purchase for what I need.

Nice to have just in case. Hopefully won’t need but…

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

Perfect product to buy if you plan to return or replace your device after use for full price or price you paid.

I have been told time and time again to purchase protection in case of an accidental breakage that's covered. I chose to purchase it as the price is great and the Geek Squad has a great reputation for fixing whatever electronics end up having a problem. Hopefully I won't have to use the added protection however, if I do I'm sure the Geek Squad will come through abd fix any issues that are covered.

Look at what you're purchasing and how much they are asking for this warranty for your product. Some things I buy I am blown away by how inexpensive the warranty is. But yes, warranties are to make money. Shipping out something important and waiting for it to come back sucks too though. Weigh your options.

This is the most colorful keyboard I've ever owned. Please tell the sales person that the keyboard came with the unit, so I didn't have to buy an extra keyboard.

Would recommend to anyone that is contemplating on buying the geek squad insurance with anything at Best Buy