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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6468 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 6,468 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSPR!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get gsp r if offered. if I don’t like it within that period I just bring it back

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GSP R!!!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get gsp r if offered. if I don’t like it within that period I just bring it back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always A Great Time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD is always fast and efficient! Best Buy is mt fav dpot to save money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did my Playstation Controller perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to talk and get the job done. They also tell ypu what ro do next once your item is fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service, great people.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i don't buy anything without paying for this service. it's well worth every penny, and gives me peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this replacement plan for monitors, headsets and keyboards, however, i bought it for all 5 computers that I purchased from Best Buy and when I had continuous problems with one of them , they made it impossible to exchange. Thanks god I had geek squad tech support because they worked in that computer multiple times w no extra charge . It seems that the replacement plan is just a waste of money on computers, so unfair because I spent a lot on the insurance and was unable to use it. Get geek squad tech support if possible, much better use of it.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad Protection is the way to go!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection from geek squad is the best thing in the world. If it doesn't work anymore- you take it right in and boom, you get new- no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    also its always smart to keep insurance because my keyboard has been through a lot and is still hanging on so I can get these books out to my readers. If I need to replace in the future will definitely rebuy the same model and if that's not in stock I will definitely buy the same brand.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    yea

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a review that meets the 50 character requirements

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    yeah

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a review that meets the 50 character requirements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of right now I have had a great experience with their protection plan. Only down fall sometimes is the wait in line but other than that it's great. Get it for every electronic I buy, the one time I didn't I broke my screen and no geek squad to help me so if you can afford it buy it. Don't be stingy. You never know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the warranty everytime. They haven't failed me yet and hopefully I never have issues. I love best buys warranty options! Hassle free. Easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have an extended warranty on hi tech items when you see so many ratings of 1 and 2's on name brand items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service is GOATED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting this with every purchase. Its S Tier of any warranty across the industry. Nothing compares to Geek Squad Replacement service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best wireless headset I've owned, battery life lasts all day. Easy to set up on my pc and ps5. A little uncomfortable if you have a big head like me, apart from that its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth spending a little extra to have the protection when and if you need it. We have had positive experiences in the rare occasions we have had to use the protection on items but the service is always good and having this makes it so easy and no stress if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable compact, responds well and the keys sound great. Used for gaming and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind knowing our products are protected. Nice attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Accidental Geek Squad Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a 2 year accidental geek squad replacement policy is great peace of mind. Although I never had to use this, it is great to know it is available if there is an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it for sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The replacement plan is the best warranty Best Buy offers, i say it’s 99% worth it for any item you may think can be prone to accidents or simply it stops working. Then it’s just a straight swap for new product, no wait time to fix it.

    I would recommend this to a friend