Customer Ratings & Reviews

Already had to use because my son is rough on everything! Replaced with no questions asked.

This is a MUST buy when you get headphones. It allows you to return them whenever in a two year window so you can upgrade if you want or just when you get bored of them you get your money back and get another pair.

The service of the Geek Squad members was excellent. They were on time, performed the installation exactly as I desired, made sure that I was comfortable with the unit, and cleaned up after themselves.

Easy to set up and is working great so far. Would definitely say worth the price.

These replacement plans are really good and no hassle, these keyboards aren’t made to last thank god they have these plans otherwise I wouldn’t even purchase some of these new brands

The replacement program is awesome, especially for gaming headsets that never seem to last long enough.

Geek Squad never disappoints. I always get the warranties at Best Buy because of the Geek Squad

Spoke with Geek Squad and person very professional and resolved my issue wuickly.

I'm losing faith in Greek squad, I'm not alone in this It's inconsistent, one day you get a guy who seems to know what he's talking about/doing, the next, a guy drops your pc right in front of you as if it were his first time moving one While telling you "uhhh i don't know how to answer that, how about you pay 100 dollars and we'll take it in for A WHOLE WEEK Just to tell you it seems fine I hate to say this but i WILL be speaking to the manager I really don't want to have to look for outside help with my PC

love that if my mice break due to manufacture issues its still under warranty.

You definitely need this service in regards to a any type of appliance such as a portable ac or mouse. However you should also a manufacturer's warranty to get an actual repair technician to come to your place of residence.

Everything is still a okay.. haven't had to use them but it's nice to have the security of breakdown fixed

Very good I like it because of the metal it has on the headset and the different things you can do with the sounds bass. You can do a lot with this headset to improve it.

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Goes perfectly to protect my equipment and ensure I can keep going

I mean, most accidental plans are worthless. At least through these guys you don't have to go through so much effort and work to get your product reviewed. It's not a bad price and they're pretty solid with their word.

I always implore that people buy into Geek Squad replacement program just in case the TV isn't working, the soundbar has a short in it or any other kind of Manufacturers fault. You can get your item fixed and also keep entertained while waiting.

The keyboard is so cool, I touch it and the keyboard turn on light of leds inside to see easy in the dark the letters is so great

I've used 2-4 year service plans on items for any nice electronics I purchase. It provides great peace of mind, and the service has been phenomenal on the rare occasion there is an issue with the product.

Great overall protection no questions asked and very friendly