Customer Ratings & Reviews

I love that Best Buy offers warranties for purchase. I prefer to buy from Best Buy because the ease of using their warranties is amazing! It’s easy, convenient and it’s reassuring to have a warranty just in case you need it.

[Employee of bestbuy] This product works amazing! I carry this around all day at work and don’t have to stand at my computer all day!

Headphones had a huge issue and I was helping immediately in store and got them replaced in as little as a few days. Service was amasing

I enjoy this and appreciate that I can get it for this long. It helps me financially to have the protection.

The service was great and efficient! Definitely recommending this one.

i love this insurance because they do what they tell you they're going to do. It provides so much peace of mind to know your devices are protected especially when you spend top dollar fo rthem

Great value for comprehensive protection for my mouse.

The headphones are fantastic, and the customer service on 44th St was top tier. Recommending Best Buy to everyone I know.

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Very high responsive. The grey buttons are very nice for when gaming and snowing your home keys. Gamers out there should know that well.

glad I have it in case I ever need it. I have had to use it in the past.

This was a great buy. The original jeuboard afyer several months needed replacement. Definately got our monies worth from buying it.

The keyboard is so cool, I touch it and the keyboard turn on light of leds inside to see easy in the dark the letters is so great

Good coverage for keyboard and mouse sets like this for portable units.

Good warranty. Fully replaced my mouse I purchased that stopped working. Manufacturer would have replaced for free but would have taken 2 weeks. I went into a bestbuy store and replaced it same day. They only down side is once you use it you have to purchase another one. So it’s a one time use thing. My item was $90 so this would be more valuable on a very large purchase like TV or appliance.

Never had a problem with geek squad and they are friendly and fast

Very helpful and fast responses got me what I needed and helped me repair/exchange my device

I have a 2 year warranty so I'm hoping this would be beneficial for me in the long run

they offer to install things for you and have a live agent if you need help

I purchased the Geek Squad 2 - year Accidental Replacement for my new Microsoft computer keyboard and mouse. I just felt that for the cost of the service it would be worth the benefits.