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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6471 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 6,471 reviews
  • Rated 5 out of 5 stars

    Amazing for ALMOST everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use my geek squad insurance yet, but after going over all the services included and terms, this is worth the money for anything that could be worn down through use, like a keyboard, controller, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only heard great things about geek squad replacement so I hope it goes well. The warranty wasn't too much, $7.99 on a $39.99 item, and since it covers a wide range of things I felt like it was worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse to leave money on the table. I rather pay now and save more later. The funny thing here is BB sell great quality products that may never need this warranty. However peace of mind priceless!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great When Needed, But Not For Everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's insurance, one of those things that is a total waste of money right up until it isn't. For a smaller product, I wouldn't bother. But for a high dollar and highly abused piece of tech (i.e., a Switch, portable console, nice headphones, etc) it can make your life a whole lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goood!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for big ticket items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Bestbuy and their return/replacement/repair policy. I’ve had issues with other retailers but never with Bestbuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad package is great. It really gives you peace of mind knowing that your items are covered completely against "life happens" virus debugging after an accidental download!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, can’t go wrong when you have geek squad

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Love GSPGeek Squad Protection.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used replacement many times. Super userful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always, always, always!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance with high dollar electronics! Makes it hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, but I understand that it is a very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best satisfaction guarantee bargain if you buy something expensive this is the go to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice! the protection is the best protection ever they returned it no question asked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and Organized they delivered My 75 in TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty, we purchase on all devices from BB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this on the current device it is registered with, but we have used this GS warranty on other devices and have been very happy with the service. We purchase this on all the devices we buy at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing the job for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still works great, no complaints. I like a real keyboard and mouse so I like this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you use gear at home and let kids touch it, you will find this a must have. Think of using for mice and headsets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and a sense of security which keeps me comeing back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet, Low Impact

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have sore finger joints and this keyboard is surpisingly easy to clikc and is really quiet, too.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels snapy and the response is fast i like it a lot

    I would recommend this to a friend