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Customer reviews

Rating 4.8 out of 5 stars with 6524 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 6,524 reviews
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extended warranty in case something happens, it’s a great protection to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranted without any hassle. Make sure you have all accessories when you return your item for replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protect for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely recommend getting protection plan, easy and fast new replacement's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have this. It is worth it. I don’t have to worry to go out and buy another headphone when it broke for my son. They will get you a new one when you have a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as an insurance policy in case something goes wrong with the controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now had to use my Geek Squad Warranty twice. There was no hassle and has save me close to a $1,000. I highly recommend getting a warranty on electronics that you use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had warranty on I believe a controller for this service, perfect replace was easy to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best there is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the people are always willing to help always friendly and willing to help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy has the best warranty service never have any issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and I love the fact that it came with a charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assurance is an absolute comfort. It's worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for PS5 controllers. Also would use this protection for tvs and consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the that they always honor the replacement and never give any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful and knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always incredibly headstrong about ensuring that not only my questions are answered, but also that I understand the answers given. Keep up the good work, Geek Squads of Lady Lake and Ocala!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year protection really saved me from buying another controller full priced. Better to have it and not need it and need and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. Very helpful in helping fix or replace my items! I always get the extended warranty on my hardware!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know so mean products last a long time, but it doesn't hurt to have them covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is the best for when life happens or a new puppy eats your item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and friendly people, were able to answer all my questions and start me in the right direction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I figured since its an electronic device why not get the 2 year protection plan so if it breaks or acts up I can exchange it whenever I need a new one..

    I would recommend this to a friend