Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6530 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 6,530 reviews
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Judy. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Will always add

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will ALWAYS protect my devices with the geek squad protection plan! it is a must have for all purchases. It has saved me so much over the years when a product stops working! It is 100% recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the insurance that best but provided for the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision. Easy setup. Price was good. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy this protection. Specially, for the kids gaming controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All gamers should purchase a plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a protection plan on electronics. You never know what could happen. BF is a Madden junkie so I spend a lot on controllers. The plan saves me money over time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the monies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro A50 stopped working, took them back and traded for the SteelSeries Arctic Pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A reasonable priced warranty for your controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty Service for the Xbox Controller was a great price. Hopefully I won't have to use it, but if I do, I am sure the service will be great like in the past with other warranties I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have Service PKG

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service Is a must have for any one who lives close to a Best Buy, with our computers, home theatre's & cars this pays for itself each year. We used Geek Squad all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Warranties

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best extended warranties around. They are fair about replacing your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You never know

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad service when spend a lot of money on electronics!! It’s worth it in the long run because something usually goes wrong with electronics or you accidentally break them!!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Destroyed my xbox one controller and they replaced it no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never leave without it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never purchase a product that I plan to use long-term without getting this plan. Great value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv not working

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent check my tv,and do the necessary for the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung s23 ultra

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing , just a little worry about how it heats up if i use it alot but other than that , its amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this so we got it and it was the best desicion we made because he can change the parts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically gets you a 2 year return policy - definitely recommend on all products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged my controller with stick drift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast went up to the checkout as i was instructed by one of the employees and got everything done up there.

    I would recommend this to a friend