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Customer reviews

Rating 4.8 out of 5 stars with 6532 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 6,532 reviews
  • Rated 5 out of 5 stars

    GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys always come through when you have no clue what you’re doing! Keep it up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got the replacement plan. My son used his controller and then one of the keys started to stick. Having the replacement plan took care of replacing the controller and made my son happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they are there for you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad know their stuff when it comes to things malfunctioning! they get to the point and are swift with their answers as to why the item is malfunctioning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Geek Squad when it comes to getting bought items replaced when something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replace controller if broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have on my Xbox controller because there is always times when it will break after a lot of use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad accident insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think best buy 2 yr accident replacement on xbox wireless controller is great. It is a bit pricier than some but if they can fix ir replace in the store they do it right then,no mailing it it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad 2 year replacement is amazing! This is the only warranty I trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my xbox elite series 2 controller because it wasnt a cheap buy and I hear that they tend to mess up from time to time but hopefully it doesnt but the protection is still there :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and easy to use. I brought it years ago and it's still good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection plan! This plan allows you to replace your products when something goes wrong without paying the original purchase price. Buy the plan cause life happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is always a plus to have because you never know when problems will arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad and how helpful they are. They always find a way to solve your issues fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled the return and the problem with my Xbox controller that I had bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More expensive but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with in store replacement on items, instead of mailing it in with a claim like other retailers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love best buy geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped us so fast and easily it was in and out we had a new controller and 2 more years protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PROTECTION PLAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is the best warranty you can buy. I have used it many times and I will always buy it with my best buy purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    niceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best. If it is GSP-R (Geek Squad Protection Replacement) you just take it back to Best Buy if it stops working and they'll give you store credit in the amount you paid for the product!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Best protection ever

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your good ol geek squad replacement, it breaks, u get a new one. Not hing else i could ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed out headset quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is outstanding. Never no questions asked. They make it super easy to get replacement items.

    I would recommend this to a friend