Customer Ratings & Reviews

Great love the 2 year warranty insurance keeps me peace of mind that I don’t have to rebuy a new 200$ controller again

Love this service! No hassle on services and quick with help and need. Highly recommend for any equipment or service they can cover but do stay away from geek squad help desk. They never took anything I tried to get service on.

Important since I have a young child using this controller

I bricked my PC and not only did they replace it hassle free, it was actually an upgrade! Great service.

These warranties have saved me more times than I can count.

Love the geek squad! It makes everything easy to fix or replace no need to worry

Made my return so easy! Helped immediately when I walked over. I was in and out very quickly!

This service actually really helps out if something goes wrong with your products. For example, PS5 controller having stick drift it’ll cost you a smaller amount of money to replace and buy new warranty then buy a whole new control.

Saved me multiple times having to buy a new Xbox elite series 2 controller, which are prone to buttons not functioning randomly. No hassle replacements. Cheaper than buying another.

These are really handy to have for things that only have a short warranty. I've returned monitors with dead pixels before and avoided having to but a new monitor as the warranty was up. I figured that i go through Xbox controllers so i should buy the replacement plan as they often die not long after the warranty ends. This time mine died within the normal return period and i was actually able to get a new replacement plan free of charge as well. If this plan saves me again it will be more than worth the money.

Guys order my new set and got it next day. No fuss no headache

You must need a coverage for you new items work Great and no cuestion asked wen you need tge protection

Good protection plan it is reliable I think it’s worth for people who buy a lot from there

I don't know what I would do without my Geek Squad Service. Having a qualified Geek Squad members assisting me with my electronics ensure I am getting expert work done. it's great knowing that all my Best Buy purchased products are covered for most problems that may arise.

Geek Squad service is exceptional! Their knowledgeable technicians provide reliable tech support, whether it’s for installation, repairs, or troubleshooting. They are friendly and efficient, making complex issues easy to understand. With their prompt service and expertise, I feel confident in my tech purchases. Highly recommend for anyone needing tech assistance!

These guys are very helpful anytime we have a tech issue we just give them a call or take what we are having issues with to them and they fix it

They are definitely good at their job and always handle all my electronic needs!

Great product, Would buy again just to make sure my items are safe.

A must have when thinking of protecting your purchasing. I've never had a problem with it always taken care of very well no headaches. Definitely pay the extra amount to have peace of mind.

I have used the protection plan only a few times for the PS4 and PS5 controllers I've bought, and in every instance where I needed to replace them (stick drift issues), I was given a replacement controller with no problem. However, my only minor inconvenience is that I wish it lasted a year longer since my recent controller lasted a few months after the plan expired. Overall, it's a solid purchase.