Customer Ratings & Reviews

Glad you guys are there when I need you. Way to go Geek Squad!

Its good to know that Geek Squad has your back when the unexpected accidents happen! The process is easy and you'll have your replacement in no time!

Amazing Customer Service. They helped me return my broken Xbox controller and get new one since I purchased a two year accidental warranty.

I have used the warranty a few times and they are pretty good about taking care of things on the spot. From what im told that they may have to send your item away to get fixed on,just glad i havent had to do that.

Hopefully wont need the protection but its worth having it. My son like eats electronics

Best replacement plan out of any store! They make it so easy. In and out in a jiff. No questions asked.

Play protection for the device I purchase, not only does it give me a comfort at home to know that if they were to find break, it also gives me the comfort to know that if amount functioning was to happen, I can easily go to each one and it will be taken care of

Amazing service great help fast easy and useful! Answered all my questions and the manager was great!

Our tv’s picture went out and luckily we still had warranty. Setting up the appointment was quick and easy. The service technicians were friendly and arrived on time. Unfortunately, they weren’t able to fix our tv but offered a replacement for the same value. We were able to buy a new tv and just had to pay the difference on the upgrade. It was perfect!

Quick and easy service for my Return i Think Best Buy has the best coverage

Get this on your video game controllers. They break, they get gross, they get stuck drift. Best life hack I’ve done for the last 5 years is have a controller with this plan. Stick drift affects my game? Boom, new controller for the price of a new plan.

I think I likes this I am an 56 yr man and my kids love this it was very nice to have this my kids break things all the time and I don’t have money all the time lol anyways this is very cool and I hope more people get this geek squad

Never buy 2 year service!. Always 5 or more, nothing breaks in 2 years.

What a GREAT Savings on Warranties and the Geek Squad too!! LOVE IT!!!

Warranty was quick and easy to handle. Would recommend getting warranty only items.

A very easy service to purchase for your devices!!

I normally don’t buy protection but decided to with my security cameras and good thing I did. No hassle to replace cameras that just stop working properly in under 2 years.

Excellent service the squad fixed my mounted 70”plasma

Always reassuring to have this extended service. The Geeks Rule!!

Excellent service, my son's PlayStation controller was damaged, I took it to be repaired and they sent me a new one to my house in 5 days.