Customer Ratings & Reviews

This replacement protection plan is worth it! As soon as my joy cons start experiencing drift, I just go in and replace them.

Geek squad is fast repair good service definitely will always recommend geek squad to help me fix anything

Fast service!! Definitely excited my expectations. Took me less than 5 min to get a replacement great service! Keep up the good work

Would recommend to buy the warranty because you will never know when the items I buy don’t work later on

Used this in my sons laptop for college. Unfortunately he got a laptop that had a small defect, the geeks worked with us and on the second return gave us a new one.

Quick and easy service, customer support from geek squad was excellent

Wants me to do this again and I like Best Buy points... Worth the money every time since they just give you store credit rather than jumping you through hoops and having to send your item off for 2 months to someone.

sometimes you must protect yourself from high performance products you want but have a poor reputation, and break soon after the factory warranty period.

Absolutely loved everything about it. It works amazing and had no complaints.

Although this service feels like more money, it also became an investment. After purchasing your item with the service you are then able to get it replaced if it breaks or just replace altogether within two years.

I love buying protections for my stuff because i do be kinda paranoid about breaking my stuff

I highly suggest getting the added GSP especially now these guys and gals at Best Buy always have your back I been shopping here over 20 years for this reason only they respect and want to help the customer

I highly recommend geek squad protection for anyone shopping for gaming controllers. They will take care of you. No questions asked if your device messes up.

I wish I got this insurance the last time or two I bought a controller! MUST HAVE

Always get the protection plan well worth it! You won’t be disappointed with their customer service

Good peace of mind. I was purchasing 4 xbox series x controllers for HTPC and now don't have to worry if one somehow gets destroyed as it'll get replaced easily. $20 to cover $240+ of equipment for 2 years is fine by me.

We always get protection in our electronics, so great

I love the geek squad service I have had protection on my headset for a couple years now and anytime there’s a problem I can take it back and get a new one no extra charge. I would recommend getting this if you buy an expensive item

I honestly recommend Geek Squad Protection on mostly everything. Specially things that will get daily use and/or could be worn and torn through regular use or suffer from any sort of power surges.

Great service to have on your devices. I've had to use this twice (for 2 separate devices) & the process of getting my items replaced was quick & easy. Well worth it & definitely better than having to outright buy another device.